Mirza Bilal Baig
Freespace (m-view)
Saskatoon,SK
Education
Business Administration
University of Engineering and Technology | Lahore, Pakistan | 01-2014
University of Engineering and Technology - Lahore, Pakistan
01-2014
Computer Science
University of Central Punjab | Lahore, Pakistan | 01-2005
University of Central Punjab - Lahore, Pakistan
01-2005
Languages
English
Full Professional
Timeline
University of Central Punjab - Computer Science,
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Senior Business Analyst
Freespace (m-view)
2018 - 2026Read more
Lead Software QA Engineer
Macrosoftusa
2015 - 2018Read more
Sr. Software QA Engineer
National Engineering Services Pakistan (pvt.)
2012 - 2015Read more
University of Engineering and Technology - Business Administration,
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Skills
Work History
2018 - 20268 Years
Senior Business Analyst
Freespace (m-view)
- Freespace is an Australian provider of mobile video solutions and digital evidence management systems specializing in technology for law enforcement, public safety, local government, and healthcare.
- Collaborated with stakeholders to gather and document business requirements and translate them into user stories with clear acceptance criteria.
- Developed project plans, milestones, schedules, dependencies, and delivery roadmaps to support predictable releases.
- Created and maintained prioritized product backlogs; conducted interviews, workshops, and surveys to elicit and clarify user needs effectively
- Participated in sprint kick-off, planning, stand-ups, and retrospectives; analyzed user needs and recommended process improvements that enhanced project outcomes.
- Owned sprint planning and scheduling for two-week sprints, articulating the product vision with engineering and achieving 90% of product goals
- Facilitated communication between stakeholders and development team, reviewing and accepting completed work against predefined acceptance criteria, ensuring alignment with project goals.
- Assisted with resource planning, project forecasting, vendor coordination, and budget tracking.
- Worked on embedded systems using M, M2, and M2+ cameras (firmware)
2015 - 20183 Years
Lead Software QA Engineer
Macrosoftusa
- Delivered QA on projects for Jzanus (a healthcare technology and revenue cycle management company) and Electrocore, also in the healthcare domain
- Provided coding validation, clinical documentation improvement, and denial management services
- Conducted regression testing after each release to validate stability, functionality, and performance; performed cross-platform manual testing on web, desktop, mobile, and multiple browsers
- Worked in a CI/CD environment leveraging Jenkins pipelines for continuous integration and delivery
- Collaborated with developers to troubleshoot and resolve technical issues; mentored junior QA engineers on testing methodologies and best practices
- Macrost is a leading software development firm in Pakistan, serving clients globally.
2012 - 20153 Years
Sr. Software QA Engineer
National Engineering Services Pakistan (pvt.)
- NESPAK Indus Telemetry Project is a major initiative commissioned by the Indus River System Authority (IRSA) to modernize water distribution and flow monitoring across the Indus Basin Irrigation System (IBIS). NESPAK (National Engineering Services Pakistan) serves as the key engineering consultant, while WAPDA executes the project under IRSA's supervision
- Projects (IRSA and IMBR). Indus River System Authority (IRSA) and the Indus Basin Model Revised (IBMR) to optimize water management and agricultural planning across the Indus River Basin.
- Worked on both Systems to provide best Quality Output.
- Performed a wide range of testing procedures including functional, compatibility, performance, usability, stress, load, and security testing.
- Collaborated and communicated effectively with cross-functional teams across global locations to align quality standards.
- Developed test plans, test cases, test scripts, and test reports for multiple projects, ensuring full test coverage.
- Executed testing of IBMR and IRSA software, validating accuracy and compliance with business requirements.
- Reviewed user requirement documents to ensure testability and alignment with acceptance criteria.
- Verified that user expectations and business needs were consistently met during the QA process.
Certification
PMP – Project Management Professional, Project Management Institute, CSM – Certified Scrum Master, Scrum Alliance, CPO – Certified Product Owner, Scrum Alliance
PROFESSIONAL EXPERIENCE
01-2018
Overview
Results-driven Business Analyst, Project management and Software Quality Assurance professional with extensive experience in the software industry, including healthcare, public safety, and law enforcement. Expertise in requirements gathering, product backlog management, and Agile methodologies, facilitating collaboration among cross-functional teams. Proven leadership in QA testing for diverse software systems and contributions to significant projects, with PMP, CSM, and CPO certifications underscoring commitment to continuous improvement.
01+
Certificate