MIRZA TAWSIF
Toronto
Summary
Flexible George Brown student with a passion for architecture and customer service experience. Skilled in teamwork, multitasking, and fluent in Bengali, Hindi, and English. Quick learner with strong tech and communication skills. Eager to support team and corporate goals.
Offering friendly demeanor and willingness to learn and excel in event customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities in [Desired Position] role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer service
Birchmount Park Community Center
Toronto, ON
06.2021 - 03.2022
- Delivered exceptional customer service, addressing concerns with empathy and professionalism.
- Assessed and resolved customer service problems and executed solutions.
- Reviewed customer feedback to determine strategies for improving customer service.
Volunteer
Election Scarborough
Toronto, ON
03.2021 - 03.2023
- Conducted door-to-door outreach to engage community members and encourage voter participation
- Distributed campaign flyers and shared key election information with residents
- Communicated respectfully with diverse community members and answered basic questions about the campaign
- Supported local campaign efforts by promoting civic engagement and awareness
Festival Booths
Summer Festival of Arts
Toronto, ON
06.2022 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Amazon
Amazon
Toronto, ON
06.2024 - 04.2025
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Birchmount Park Collegiate Institute
Toronto, ON06-2023
High School Diploma -
Birchmount Park Collegiate Institute
Toronto, ON06-2023
Skills
- Great cooperation with others, excellent Multitasking, Bilingual, Quick learner, Knowledge on technology, Excellent communication skills
- Providing customer service
- Customer service leadership
- Customer service excellence
- Customer service support
- Friendly customer service
- Customer service and assistance
LANGUAGES
English, Bengali, Hindi
Certification
- High School Diploma at birchmount park collegiate institute
- Date received June 2023
Extracurricular Activities or Volunteer Experience: (optional)
promoted voting by interacting with the public and distributing promotional materials. Organization name Dates of involvement 2021 - 2023 200 hours of community service Played in club soccer promoted voting by interacting with the public and distributing promotional materials. Organization name Dates of involvement 2021 - 2023 200 hours of community service Played in club soccer
Timeline
Amazon
Amazon
06.2024 - 04.2025
Festival Booths
Summer Festival of Arts
06.2022 - 07.2022
Customer service
Birchmount Park Community Center
06.2021 - 03.2022
Volunteer
Election Scarborough
03.2021 - 03.2023
Birchmount Park Collegiate Institute
High School Diploma -
Birchmount Park Collegiate Institute
AWARDS
Club soccer gold 3x, Badminton champ 2x
Club soccer gold 3x Badminton champ 2x
- Club Soccer – Gold Medal (3×)Served as a team leader by motivating teammates, encouraging communication on and off the field, and supporting team coordination during competitions
- Badminton Champion (2×)Demonstrated strong individual performance, discipline, and consistency while maintaining a competitive mindset and positive sportsmanship