Mirza Ramirez
Corona
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coordinator's Assistant
Davcas, Inc,
08.2022 - Current
- Coordinated demolition projects, ensuring efficient time management.
- Input data into spreadsheets and databases.
- Supported budget tracking and expense reporting, contributing to financial accuracy and accountability.
- Collaborated with cross-functional teams to facilitate project execution, ensuring alignment on objectives.
- Enhanced customer satisfaction by promptly addressing inquiries, resolving issues, and providing accurate information.
- Provided training assistance to new hires helping them understand company policies and procedures quickly.
- Served as a liaison between various departments within the organization to facilitate communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Ensured accuracy in data entry tasks while maintaining strict attention to detail.
- Contributed to team-building efforts by fostering positive relationships among colleagues.
Billing Assistant
Davcas, Inc.
11.2017 - 08.2022
- Processed and reconciled billing statements to ensure accuracy and timely customer invoicing.
- Collaborated with cross-functional teams to streamline billing procedures and enhance operational efficiency.
- Implemented electronic billing systems, reducing manual errors and improving payment turnaround times.
- Trained new staff on billing software and company policies, fostering a knowledgeable team environment.
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
- Collaborated with sales and customer service teams to ensure accurate client information, leading to improved billing accuracy.
- Produced and mailed invoices, payment reminders, and financial notices.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Monitored outstanding invoices and performed collections duties.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Utilized various software programs to process customer payments.
- Responded to customer concerns and questions on daily basis.
Education
Associate of Science - Medical Assistant
Santa Ana College
Santa Ana, CA05-2017
High School Diploma -
Norco High School
Norco05-2012
Skills
- Provides Great Customer service
- Problem-Solver
- Creative thinker
- Excellent Time Management
- Self motivated
- Great attention to detail
- Adaptable and flexible
- Good Recordkeeping
- Bilingual
- Teamplayer
- Reliable
Certification
- CPR and First Aid Training - 2025
Languages
Spanish
Native or Bilingual
Timeline
Coordinator's Assistant
Davcas, Inc,
08.2022 - Current
Billing Assistant
Davcas, Inc.
11.2017 - 08.2022
Associate of Science - Medical Assistant
Santa Ana College
High School Diploma -
Norco High School