Mir Sadat Hossain
Windsor,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
DataHead Pvt Ltd
01.2021 - 04.2023
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Coached and mentored junior team members, contributing to their professional growth and development.
Education
Master of Management - Accounting And Finance
University of Windsor
Windsor, ON11.2024
BBA - Applied Finance
Western Sydney University
Sydney, Australia03.2022
Skills
- LiveChat Messaging
- Sales and Upselling
- Contract Negotiation
- Order Processing
Languages
English
Native or Bilingual
Timeline
Customer Service Executive
DataHead Pvt Ltd
01.2021 - 04.2023
Master of Management - Accounting And Finance
University of Windsor
BBA - Applied Finance
Western Sydney University
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