Mirsada Sabanovic
San Jose
Summary
Highly motivated Administrator with 4+ years of experience in efficiently completing and coordinating administrative and operational tasks; Avid learner able to adapt and leverage new technologies and systems; Excellent prioritization and multitasking abilities with follow through skills to solve complex problems and achieve project goals in a timely manner; Organized and diligent with a sincere commitment to exceptional customer service and teamwork.
Overview
12
12
years of professional experience
Work History
Executive Coordinator
CARIAD Inc.
03.2023 - 03.2024
- Prepares clear communications (incl. e.g. meeting minutes) on behalf of management and to outside recipients, incl. Germany
- Organized travel arrangements for executives, ensuring seamless itineraries and minimal disruption to their work schedules.
- Handled sensitive information with discretion, maintaining trust among colleagues and stakeholders alike.
- Collaborated with cross-functional teams to drive projects forward and achieve desired outcomes.
- Maintained up-to-date records of important documentation, improving overall organization within the office environment.
- Served as a liaison between executives and employees, facilitating open lines of communication throughout the organization.
- Managed vendor relationships to ensure quality service delivery while minimizing costs for the company''s bottom line.
- Provided comprehensive support during board meetings, including agenda preparation, material distribution, minute-taking, and follow-up actions.
- Exercised independent judgment in support of senior leadership and corporate mission.
- Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
- Screened incoming mail and responded to telephone and email inquiries.
- Organized meetings and teleconferences and drafted comprehensive minutes to document meeting outcome and define next steps.
- Managed calendar, phone and schedule, resolving conflicts and providing daily updates.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Handled incoming and outgoing shipping and receiving activities.
- Supported organizing BoM meetings
- Handled confidential information discreetly and professionally
- Liaison between group/brand/international offices
- Provided back-up administrative support as required
Screens and routes written and electronic mail and telephone calls, both internal and external - Acted as mail administrator for department, orders office supplies, maintains office supply cabinet/resources, and prepares OA, catering, and other requests as required
- Coordinated with landlord for repairs in the office, special requests and scheduled maintenance
- Greeted visitors and signed for deliveries
- Restocked kitchen with snacks/drinks and supplies when needed.
- Managed electronic schedules to ensure efficient time management for CARIAD, Inc Executives.
- Updated, tracked changes and and owned Santa Clara facility Event/Birthday calendar
- Scheduled routine departmental meetings, prepared agendas, took meeting minutes, and ensured timely follow-up for tasks assigned to the Team during meetings
- Monitored outstanding tasks and issued on behalf of Senior Management
- Planed and facilitated in-house and off-site meetings, events and activities for the Santa Clara/Mountain View facility
- Tracks, purchases and expenses small items through Amazon Business Account and/or corporate credit card
- Prepared Purchase Orders in the global supplier system, tracks approval process and stays in close relationship with Business Units and Finance and Purchasing departments
- Handled Invoices and submission to Accounts Payables for timely vendor payout
- Enhanced operational efficiency by streamlining processes and implementing time-saving strategies.
- Improved communication among departments through the implementation of a centralized information-sharing system.
- Managed executive schedules, ensuring optimal productivity and meeting attendance.
- Provided high-level administrative support to executives, allowing them to focus on strategic initiatives.
Administrative Assistant
Sensiba San Filippo, LLP
02.2019 - 03.2023
- Provide multi-line telephone reception
- Processing and distribution of mail as well as electronic faxes
- Document scanning to electronic database
- Assembling a high volume of tax returns
- Greeting guests and clients with a welcoming smile and offering refreshments while escorting them to their destination
- Assisting the Administrative team with various projects as requested (i.e
- Scanning work papers, updating paperwork, ordering and coordinating in-office lunches, confirming appointments, running errands as needed, helping with meeting preparation)
- Assisting Partners and staff with additional projects (updating excel spreadsheets, client document requests)
- Ordering and maintaining office/kitchen supplies and stock as needed
- Assembling ERC/ R&D Calculations and Reports
- Streamlined processes to effectively track, order, and maintain inventory
- Manage calendars, strategically coordinating meetings, appointments, events, and travel arrangements.
Sales Associate
GAP Inc.
03.2015 - 02.2019
- Consistently exceeded sales and promotional goals
- Assisting customers with questions, needs and purchases
- Effectively marketed credit card accounts
- Managed physical inventory counts and cash register; process merchandise returns and exchanges
- Offer style and outfit suggestions to the customer
- Support sales floor, fitting room, check out, and back of house processes
- Built rapport with customers by offering friendly, knowledgeable, and supportive customer service.
Teller
Chase Bank
09.2014 - 02.2015
- Process all cash transactions taking place in the bank
- Maintain accurate details of each transaction
- Reconcile full cash amount at the end of the day
- Cross-selling bank accounts/ bank credit cards to customers
- Balance currency, validate deposit slips, and issue negotiable instruments like promissory notes or traveler's checks
- Perform variety of miscellaneous tasks including processing reports, filing, computer input and answering the telephone.
Activities Assistant
Sunnyside Gardens Assisted Living
05.2013 - 06.2014
- Organized, lead and promoted interest in recreational activities such as arts, crafts, games, and hobbies
- Assisted residents to and from various daily activities
- Carried out all activities as scheduled by the activity coordinator
- Conducted one-on-one activity therapy to offer sensory stimulation
- Set up and fed residents with lunch/dinner
- Managed the front desk activities.
Receptionist & Front Desk
Dance Spectrum
03.2012 - 04.2013
- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct party
- Schedule and confirm appointments and maintain the studio's calendar
- Copy, file and maintain paper or electronic documents and records
- Light bookkeeping responsibilities.
Education
Bachelor of Science - Business Administration and Management
University of Phoenix
Phoenix, AZSkills
- MS Suite (Word, Excel, PowerPoint, Outlook)
- Travel Arrangements
- Expense Reporting
- Executive Support
- Time management abilities
- Office Management
- Event Coordination
- Meeting Coordination
- Office Administration
- Document Preparation
- Calendar Management
- Business Administration
Languages
English
Professional Working
Croatian
Native or Bilingual
German
Elementary
Timeline
Executive Coordinator
CARIAD Inc.
03.2023 - 03.2024
Administrative Assistant
Sensiba San Filippo, LLP
02.2019 - 03.2023
Sales Associate
GAP Inc.
03.2015 - 02.2019
Teller
Chase Bank
09.2014 - 02.2015
Activities Assistant
Sunnyside Gardens Assisted Living
05.2013 - 06.2014
Receptionist & Front Desk
Dance Spectrum
03.2012 - 04.2013
Bachelor of Science - Business Administration and Management
University of Phoenix