Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MIROSLABA ANTONIO VAZQUEZ

MIROSLABA ANTONIO VAZQUEZ

Los Angeles

Summary

Housing professional with robust background in tenant relations and housing program administration. Known for optimizing housing processes and enhancing community engagement to meet organizational goals. Valued team player with strong focus on collaboration and adaptability, skilled in conflict resolution and program management.

Overview

8
8
years of professional experience

Work History

Legal Assistant

Snohomish County Legal Svcs
08.2022 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Connected families with community resources, increasing their access to vital services such as housing, healthcare, and education.
  • Managed caseloads efficiently, resulting in timely assistance for clients seeking housing support services.
  • Assisted clients with referral's for rental assistance, and low income housing

Administrative Assistant

Russ Property Management
01.2018 - 01.2019
  • Provided support to property managers, accounting and office in general.
  • Assisted accounting with data entry. Tenant maintenance for both residential and commercial buildings.
  • Assisted with open houses, and answered phones.
  • Was in charge of bank reconciliations for all accounts.
  • Assisted manager with organizing and confirming tenant rental insurance. Ordered office supplies when needed.

Receptionist

Weststar Property Management
01.2017 - 01.2018


  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Light accounting, distributed checks to vendors, created lien releases, and reviewed monthly bank statements.
  • Assisted with open houses / leasing, as well as move in and move outs.
  • Assisted with maintenance request, calling vendors, scheduling appointments.

Customer Service

Commodity Forwarders
01.2015
  • Assisted customers with questions, as well as making their orders. Called airlines for ETA’s for customers picking up their orders. Assisted with inspections with TSA.

Education

Medical Assistant -

Everett Community College
Torrance, CA
07-2013

Skills

  • Customer service leadership
  • Adherence to high customer service standards
  • Strong customer service
  • Document translation - Spanish (limited)
  • Dependable and responsible
  • Computer skills
  • Friendly, positive attitude
  • Problem-solving
  • Organization and time management
  • Active listening
  • Problem resolution
  • Attention to detail
  • Flexible and adaptable
  • Multitasking

Languages

Spanish
Professional Working

Timeline

Legal Assistant

Snohomish County Legal Svcs
08.2022 - Current

Administrative Assistant

Russ Property Management
01.2018 - 01.2019

Receptionist

Weststar Property Management
01.2017 - 01.2018

Customer Service

Commodity Forwarders
01.2015

Medical Assistant -

Everett Community College
MIROSLABA ANTONIO VAZQUEZ