Mirna Aljajeka
Windsor,ON
Summary
Reliable employee seeking full - time position. Offering excellent communication and good judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Logistics Coordinator
Lakeshore Manifest and Transport
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
- Updated and maintained databases to track shipments and inventory.
- Built and established relationships with staff and vendors.
Customer Service Cashier
Dollar Tree
02.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Customer Service Cashier
Tecumseh In-and-out Spa
05.2021 - 01.2024
- Was responsible for fleet accounts
- Made work schedules for other employees
- Problem solved customers complaints
- Provide information on procedures or policies
- Worked on cash register
- Greet customers entering establishments
- Helped clean cars.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Worked in customer service
Focus on hair and skin Clinic
09.2022 - 03.2023
- Was responsible for clients files
- Worked on register
- Secretary duties
- Took phone calls
- Provided information on treatments.
- Maintained up-to-date information on company policies, procedures, and offerings for accurate service delivery.
Education
Psychology
University of Windsor
Windsor, ON04.2026
St. Annes Catholic High School
Belle River, ON06.2022
Skills
- Time management
- Promoting sales of products and services
- Quick learner
- Able to work under pressure
- Great customer service
- Reliability and punctuality
- Cash Handling
- Positive attitude
- Team player
- Trustworthy
- Relationship building
- Engagement
Volunteer Experience
St Charbel Antonin Maronite Catholic Church, Helped organize a festival and made food, Organized events, Responsible for making sure everything was in place and everything was right
Languages
English
Advanced (C1)
Arabic
Advanced (C1)
Timeline
Customer Service Cashier
Dollar Tree
02.2023 - Current
Worked in customer service
Focus on hair and skin Clinic
09.2022 - 03.2023
Customer Service Cashier
Tecumseh In-and-out Spa
05.2021 - 01.2024
Psychology
University of Windsor
St. Annes Catholic High School
Logistics Coordinator
Lakeshore Manifest and Transport
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