Currently pursuing a Bachelor of Business Administration in Human Resources at Kwantlen Polytechnic University, with a solid understanding of HR principles and practices.
Proven experience in talent acquisition, employee training, and organizational development, complemented by hands-on leadership roles and comprehensive academic knowledge.
Highly adept at utilizing HRIS systems, including ADP, for effective management of payroll, employee records, and HR data, ensuring accuracy and compliance with regulations.
Exceptional interpersonal and organizational skills, capable of addressing employee inquiries while collaborating with cross-functional teams and managing sensitive HR matters with professionalism and discretion.
Outstanding communication abilities, both written and verbal, paired with a proactive approach and a commitment to fostering a positive work environment.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
CLS Catering Services LTD.
01.2025 - Current
Support the Human Resources team at CLS Catering, serving over 400 employees across two locations, by managing transactional HR functions, maintaining accurate personnel records, and ensuring 100% compliance with company policies and labour regulations
Address HR inquiries, support payroll processes using HRIS systems such as ADP, and maintain confidentiality while optimizing administrative tasks to ensure operational efficiency
Conducted new hire orientation to verify completion of the appropriate paperwork, recording information on the human resources database.
Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Clerk in Charge - Closing Manager on Duty
Safeway
01.2020 - 01.2025
Managed recruitment for 15+ positions, conducted 50+ interviews and developed a comprehensive onboarding program that improved employee integration by 20% (measured through feedback and retention rates).
Oversaw daily operations across 5 departments, resolved 95% of employee issues within 48 hours, and trained 10+ candidates, 50% of whom were promoted to upper management.
Utilized inventory systems to maintain accurate data management and reduce stock discrepancies
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Cheesemaker
Blue Heron Cheese
03.2019 - 12.2019
Managed quality control processes and adhered to strict safety standards to maintain product integrity and workplace safety
Collaborated effectively with team members to streamline workflows and improve overall production efficiency
Provided support in HR functions, including assisting with the employee's onboarding process to ensure smooth integration and aliment with company policies
Enhanced cheese quality by implementing strict hygiene and sanitation protocols during production.
Team Member
Freshii
08.2017 - 01.2019
Delivered exceptional customer service, contributing to high customer satisfaction
Assisted with daily operations, including cash handling, event preparation, and maintaining cleanliness
Collaborated with the staff to ensure seamless execution of special events, private parties, and large group bookings
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Business Administration - Human Resources (CPHR)
Kwantlen Polytechnic University
Surrey, BC
09-2026
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC
06.2015
Skills
Microsoft Office
ADP
HRIS management
Time management
Multitasking
Attention to detail
Data analysis
Indeed
Administrative skills
Maintaining files
Benefits administration
Recruitment
HR policies
Critical thinking
Reliability
Detail-oriented
Timeline
Human Resources Assistant
CLS Catering Services LTD.
01.2025 - Current
Clerk in Charge - Closing Manager on Duty
Safeway
01.2020 - 01.2025
Cheesemaker
Blue Heron Cheese
03.2019 - 12.2019
Team Member
Freshii
08.2017 - 01.2019
Bachelor of Business Administration - Human Resources (CPHR)
Kwantlen Polytechnic University
High School Diploma -
Queen Elizabeth Secondary
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