Miriam Reyes Luviano

• Evaluated components and final products against quality standards and manufacturing specifications.
• Communicated with production team members about quality issues.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Completed precise measurements using special tools.
• Collaborated with production staff to establish and meet quality standards
• Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
• Assist with shipping and receiving.
• Updated quality control records and reports.

• Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
• Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
• Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
• Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
• Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Store inventory.
• Processed customer transactions and maintained accurate cash drawer.

First six months job role.

• I operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
• Re-packaged damaged or incorrectly packaged items.
• Assembled boxes, cartons and containers to package items.
• Inspected items for defects and damage.
• Packaged fragile items with cushioning material.
• Weighed packaged items to calculate total weight.
• Loaded and unloaded items from production line.

Promoted to a quality control specialist after six months.

• Performed visual inspections and non-destructive tests where appropriate.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Communicated with production team members about quality issues.
• Weighed products prior to shipment to confirm accuracy.
• Recorded inspection and test results on data sheets.