Miriam Ramirez

• Facilitated comprehensive assessments to determine appropriate foster care placements.
• Developed individualized service plans in collaboration with children, families, and community partners.
• Coordinated training sessions for foster parents on child development and trauma-informed care techniques.
• Monitored and evaluated the progress of children in foster care, adjusting plans as necessary.

Plan, assign and supervise the work of a unit of Social Service Workers involved in providing child welfare services

Serve as a leader in a unit of Social Service Workers by coordinating assignments, coaching, conferencing and providing instruction to unit members.

Monitor workload and performance of unit members.

Insure new employees receive mentoring and training.

Carry exceptionally difficult or complex cases.

Make assignments of new cases and referrals to team members.

Provide regular case review and consultation.

Develop, maintain and regularly report workflow and workload information to agency management.

Monitor timeliness and appropriateness of referral intervention, court documentation, contact requirements and general case activities.

Facilitate regular case staff meetings, oversee the production of meeting minutes and delivery to agency management.

Perform quality assurance activities as directed by management.

Identify training needs of team members and provide or assist staff in obtaining needed instruction.

Serve on selected task groups and subcommittees.

Explain agency policy and procedures to team members and assure compliance.

Provide coverage or arrange for coverage of activities assigned to the team, including on-call coverage.

Evaluate the performance of unit personnel and take appropriate action.

Participate in interviewing of applicants for employment.

Prepare employee performance evaluations.

Overtime hours may be required to provide services in compliance with state and federal laws on an as needed basis.

Work shifts outside of normal business hours including stand-by/on-call, after hours rotations, nights, weekends, and holidays as required to provide services in compliance with state and federal laws.

• Coordinated client assessments and developed individualized service plans to address diverse needs.
• Facilitated communication between clients and service providers to ensure effective resource utilization.
• Monitored client progress and adjusted care plans based on evolving circumstances and feedback.
• Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
• Accompany victims to court hearings
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.