Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miriam Perez

Hesperia

Summary

Results-oriented professional with extensive experience in customer service and team leadership at McDonald's Restaurant. Demonstrated expertise in issue resolution, employee training, and health standards compliance. Proficient in cash handling and promoting a collaborative work environment, leading to improved operational efficiency.

Overview

2
2
years of professional experience

Work History

Crew Member/Shift Manager

McDonald's Restaurant
Los Angeles
09.2022 - 09.2024
  • Inspected food preparation areas for compliance with health and safety standards.
  • Resolved customer complaints professionally, ensuring satisfaction.
  • Supervised employees during stocking to guarantee proper labeling and display.
  • Processed payments accurately at register, adhering to company policy.
  • Trained new employees on company policies and procedures effectively.
  • Maintained store cleanliness by delegating cleaning tasks to team members.
  • Oversaw shift operations, including cash handling and customer relations.
  • Communicated operational issues to management for timely resolution.

Education

Currently Enrolled - Nursing Education

Apple Valley Adult School
13063 Pawnee Rd, Apple Valley, CA 92308
06-2026

Skills

  • Time management
  • Team collaboration
  • Problem solving
  • Effective communication
  • Customer service
  • Employee training
  • Cash handling
  • Crew leadership
  • Multitasking
  • Organizational skills
  • Leadership
  • Active listening
  • Critical thinking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Crew Member/Shift Manager

McDonald's Restaurant
09.2022 - 09.2024

Currently Enrolled - Nursing Education

Apple Valley Adult School

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Miriam Perez