Miriam Montes De Oca
Bloomington
Summary
Friendly and dependable service professional with experience in food service, cashiering, and front desk operations. Comfortable working in fast-paced environments while providing great customer service, handling transactions, and keeping work areas clean and organized. Known for dependability, adaptability, and strong leadership in dynamic work settings.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Warehouse Associate
GXO LOGISTICS
Bloomington, CA
07.2026 - Current
- Picked, packed, labeled, and scanned customer orders using handheld scanners and fulfillment systems while maintaining a high level of attention to detail.
- Inspected products and completed orders to ensure items were properly packaged, labeled, and prepared for shipment according to company standards and customer requirements.
- Assisted in maintaining an efficient workflow by prioritizing tasks, meeting deadlines, and adapting to changing workloads and operational needs.
- Ensured compliance with safety protocols and maintained a clean, organized, and hazard-free work environment.
- Demonstrated reliability, strong teamwork, and the ability to work efficiently in a fast-paced warehouse environment while maintaining productivity and quality standards.
Warehouse Associate
AMAZON
Bloomington, CA
07.2024 - 01.2026
- Accurately selected, packed, and scanned customer orders using handheld scanners and propriety Amazon fulfillment systems.
- Safely operated pallet jacks and material handling equipment to facilitate the loading and unloading shipments of 70 lbs or more.
- Consistently met or exceeded daily productivity goals while maintaining strict quality control standards.
- Ensured compliance with safety protocols and maintained a clean, organized, and hazard-free work environment.
- Collaborated effectively with team members and supervisors to troubleshoot fulfillment challenges and enhance operational efficiency.
Front Desk Representative
PLANET FITNESS
Fontana, CA
08.2025 - 12.2025
- Greeted guests in a friendly, professional manner, creating a welcoming gym environment.
- Assisted with check-ins, new memberships, cancellations, and account updates.
- Answered phone calls and responded to questions regarding policies, hours, and services.
- Maintained cleanliness of front desk, lobby, locker rooms, and workout areas.
- Enforced gym policies to ensure a safe and comfortable environment.
- Handled cash register transactions and balanced daily sales reports.
- Supported team members during busy shifts and peak hours.
Barista/Shift Lead
KANE JUICE AND TEA
Fontana, CA
07.2022 - 07.2024
- Maintained clean, organized work stations in compliance with health regulations.
- Accurately managed cash flow operations, including opening/closing registers, reconciling transactions, and preparing deposits in accordance with company protocols.
- Resolved customer concerns professionally to ensure a positive experience.
- Answered incoming phone calls and accurately processed orders, while providing friendly and efficient customer service.
- Supervised daily shift operations, ensuring smooth team coordination, timely service, and adherence to company policies and performance standards.
- Trained and mentored new hires on menu items, POS systems, operational procedures, and customer service expectations to support successful onboarding and team development.
- Demonstrated expert knowledge of over 40 menu items, consistently delivering high-quality, customized beverages and maintaining product consistency.
Education
High School Diploma -
Bloomington High School
Bloomington, CASkills
- Customer Service and Guest Engagement
- Cash Handling and POS Register Operations
- Food Safety, Sanitation, and Cleanliness Standards
- Multi Tasking Fast-Paced, High traffic Environments
- Team Collaboration and Support During Peak Hours
- Clear and Professional Communication
- Time Management, Reliability and Punctuality
- Attention to Detail and Policy Compliance
- Problem-solving
Certification
- California Food Handler Certification
- Shift Lead Development Program
- Workplace Safety & Hazard Prevention
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate
GXO LOGISTICS
07.2026 - Current
Front Desk Representative
PLANET FITNESS
08.2025 - 12.2025
Warehouse Associate
AMAZON
07.2024 - 01.2026
Barista/Shift Lead
KANE JUICE AND TEA
07.2022 - 07.2024
High School Diploma -
Bloomington High School