Summary
Overview
Work History
Education
Skills
Timeline
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Miriam Gamez

Van Nuys

Summary

Dynamic and detail-oriented professional with experience at Chase JP Morgan, excelling in customer service and cash handling. Proven ability to thrive under pressure while enhancing customer satisfaction. Skilled in time management and fostering a welcoming atmosphere, ensuring high standards in service and compliance.

Overview

4
4
years of professional experience

Work History

Associate Banker

Chase JP Morgan
08.2025 - 01.2026
  • Balanced cash drawer, detected fraud, and promoted Chase products to support financial integrity and customer engagement.
  • Resolved account inquiries to improve customer satisfaction and foster loyalty.
  • Handled cash deposits and withdrawals.
  • Greeted customers in a friendly manner.
  • Improved attention to detail by reviewing financial documents and customer interactions, ensuring accuracy and compliance.
  • Experience is cash handling.

Waitress

House of Galbi
Encino
08.2021 - 09.2025
  • Created welcoming atmosphere for 100+ customers, ensuring high standards for service and food quality.
  • Explained menu items, designed recommendations.
  • Introduced drink options and introduced quality VS. cost of 200+ alcohol related items.
  • Coordinated with 6 servers to arrange glassware, clean silverware, and disinfect countertops.
  • Complied with all health department rules and customer service guidelines.
  • Assessed all sites daily, making sure it adhered to safety standards and protocol.
  • Arranged alcohol in rightful location, lights were powered off and fridges were closed during closing hours.
  • Secured main entrances and back door at the end of each shift.

Education

Bachelors - Business Finance Analysis, Business Management

California State University, Northridge
18111 Nordhoff St, Northridge, California, 91330.
06-2026

Associates degree - Business Administration, Economics, Social and Behavioral Science, STEM

Los Angeles Pierce College
6201 Winnetka Ave., Woodland Hills, CA 91371
06-2024

Skills

  • Customer service
  • Adapts under pressure
  • Time management
  • Conflict resolution
  • Ability to work under pressure
  • Patience

Timeline

Associate Banker

Chase JP Morgan
08.2025 - 01.2026

Waitress

House of Galbi
08.2021 - 09.2025

Bachelors - Business Finance Analysis, Business Management

California State University, Northridge

Associates degree - Business Administration, Economics, Social and Behavioral Science, STEM

Los Angeles Pierce College
Miriam Gamez