Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Miriam Galván Blanco

Coquitlam,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn, take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Sales Manager

Munchjoy
07.2020 - 12.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Account Manager

B_eat Food Gourmeticorp
03.2018 - 03.2020
  • Developed and implemented strategies to increase client retention.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Selected correct products based on customer needs.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Professor of Business Management

Gqb Escuela De Arte Culinario
03.2009 - 03.2020
  • Encouraged students to think critically and develop problem-solving skills.
  • Utilized various technology tools and platforms to enhance student learning.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

General Manager of Food Service

Burrinero Restaurant
07.2009 - 03.2018


  • Maximized quality assurance by completing frequent line checks.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Developed unique events and special promotions to drive sales.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Purchased food and cultivated strong vendor relationships.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Motivated staff to perform at peak efficiency and quality.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved partie
  • Carefully interviewed, selected, trained, and supervised staff.


Education

Bachelor - Hospitality Culinary Arts

Escuela Culinaria Internacional
Guadalajara México
08.2008

Certificate - Business Management

British Columbia Institute of Technology
Burnaby, BC
04.2024

Program - PDDI International Direction of Business

EUDE (European Business School)
Madrid Spain
09.2019

Specialization - Marketing in Hospitality Management

Escuela Culinaria Internacional
Guadalajara México
01.2010

Skills

  • Good work ethic
  • Flexibility
  • Problem solving
  • Strong organizational
  • Customer service
  • Attention to detail
  • Social competence
  • Analytical
  • Ms Office

Accomplishments

My family

World traveler

Excellent cook

Positive

Resilient

Languages

English
Full Professional
Spanish
Native or Bilingual
French
Limited Working

Timeline

Sales Manager

Munchjoy
07.2020 - 12.2022

Account Manager

B_eat Food Gourmeticorp
03.2018 - 03.2020

General Manager of Food Service

Burrinero Restaurant
07.2009 - 03.2018

Professor of Business Management

Gqb Escuela De Arte Culinario
03.2009 - 03.2020

Bachelor - Hospitality Culinary Arts

Escuela Culinaria Internacional

Certificate - Business Management

British Columbia Institute of Technology

Program - PDDI International Direction of Business

EUDE (European Business School)

Specialization - Marketing in Hospitality Management

Escuela Culinaria Internacional

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Miriam Galván Blanco