Strategic and detail-oriented Communications Specialist with 5+ years of experience in bilingual (English/French) web content creation, digital communications, and project management. Skilled in developing engaging communications and marketing materials, managing accessible web content, and executing high-impact internal and external campaigns. Adept at UX/UI design, accessibility compliance (WCAG), and stakeholder engagement. Experienced in managing full communications lifecycles and leading creative, administrative, and educational initiatives that translate complex information into clear, inclusive, and accessible products.
Hi, I’m
Miria Abbad
Summary
Overview
7
years of professional experience
Work History
Employment and Social Development Canada (ESDC)
Communications Strategist & Project Officer
05.2022 - Current
Job overview
- Lead the development and execution of strategic communications plans for internal initiatives.
- Design and manage web content using SharePoint, GC intranet CMS and Drupal, ensuring accessibility compliance.
- Develop bilingual communication products, including mass emails, newsletters, articles, web pages, presentations, and infographics and videos.
- Collaborate with senior leadership to craft high-level key messaging.
- Administered and managed the learning management system for course development and delivery.
- Optimize user experience for internal web channels through UX research and UI improvements.
Employment and Social Development Canada (ESDC)
Communications Project Coordinator
09.2020 - 05.2022
Job overview
- Assisted in content creation for departmental initiatives, ensuring clarity and accessibility.
- Designed marketing materials and infographics for internal campaigns.
- Managed digital communications, including social media and email distribution.
- Supported event coordination and stakeholder communications.
University of Ottawa
Communications Assistant
05.2019 - 04.2021
Job overview
- Developed communication materials to support research initiatives and funding applications.
- Edited and translated reports, web content, and promotional materials (English/French).
- Maintained and updated website content, ensuring compliance with accessibility standards.
Education
University of Ottawa
Honours Bachelor’s from Communications, Specialization in Media Studies
01.2023
University Overview
Domestika
Graphic Design & Infographics from Adobe Illustrator, InDesign, Premiere Pro
01.2022
University Overview
ESDC
WCAG Accessibility Training
12.2025
University Overview
College@ESDC
SharePoint Online Level 2: Design
01.2024
University Overview
College@ESDC
Turning Statistics into Stories
01.2024
University Overview
University of Ottawa
Intro to Website Coding & Web Content Creation
01.2023
University Overview
Skills
- Bilingual (English/French) – Excellent writing, editing, and translation skills
- Strategic communications and content development (visual and written)
- UX/UI design and accessibility best practices (WCAG)
- Digital marketing, social media and brand management
- Graphic design (Adobe Illustrator, InDesign, Photoshop, Procreate)
- Website content management (GC Intranet, Drupal, SharePoint)
- Project management and stakeholder engagement
- Internal and external strategic communications planning and execution
- Adobe Creative Suite (Illustrator, InDesign, Premiere Pro), Procreate
- Microsoft 365 Suite (Word, Excel, PowerPoint, SharePoint)
- Content Management Systems (SABA, Drupal, WordPress, SharePoint, GC intranet)
- UX/UI Design Tools (Figma)
- Social Media Management (Instagram, Facebook, Twitter, TikTok)
Portfolio and References
Portfolio and References
For portfolio and references please reach out to my email.Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Communications Strategist & Project Officer
Employment and Social Development Canada (ESDC)
05.2022 - Current
Communications Project Coordinator
Employment and Social Development Canada (ESDC)
09.2020 - 05.2022
Communications Assistant
University of Ottawa
05.2019 - 04.2021
College@ESDC
SharePoint Online Level 2: Design
College@ESDC
Turning Statistics into Stories
University of Ottawa
Intro to Website Coding & Web Content Creation
University of Ottawa
Honours Bachelor’s from Communications, Specialization in Media Studies
Domestika
Graphic Design & Infographics from Adobe Illustrator, InDesign, Premiere Pro
ESDC
WCAG Accessibility Training