Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miri Loang

Calgary,AB

Summary

Customer-focused professional with expertise in various brews and beverages. Proven track record of delivering exceptional service in high-pressure environments. Maintains composure and efficiency during peak hours, ensuring customer satisfaction. Strong interpersonal skills foster positive interactions with clients.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
11.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Volunteer

Saamis Immigration
01.2019 - 03.2020
  • Coordinated food, clothing, and household item distribution to support disadvantaged individuals and families.
  • Encouraged community donations through fundraising events and campaigns.
  • Participated in community clean-ups and various local events as needed.
  • Collaborated with volunteers and program leaders to identify new service opportunities.

Cafeteria Worker/Food Service

Alexandra Middle School
Medicine Hat, Alberta
09.2017 - 01.2018

Ensured compliance with health regulations by monitoring food safety practices.

Served customers efficiently while upholding high standards of service.

  • Communicated menu options and dietary needs effectively to students.
  • Adhered to guidelines for safe serving, including appropriate temperatures and proper presentation.

Education

High School Diploma -

William Aberhart High School
06.2021

Food Safety Certification -

William Aberhart High School
2017

Skills

  • Kitchen operations management
  • Customer service excellence
  • Team collaboration
  • Independent work
  • Workflow management
  • Cash handling
  • POS systems expertise
  • Retail management
  • Multitasking and organization

Timeline

Barista

Starbucks
11.2021 - Current

Volunteer

Saamis Immigration
01.2019 - 03.2020

Cafeteria Worker/Food Service

Alexandra Middle School
09.2017 - 01.2018

High School Diploma -

William Aberhart High School

Food Safety Certification -

William Aberhart High School
Miri Loang