Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mireya Catalina Garcia

San Pedro

Summary

Dynamic professional with a proven track record at Long Beach Dental Center, excelling in customer service and team collaboration. Recognized for exceptional problem-solving abilities and adept at managing patient records and appointment scheduling. Committed to enhancing team performance and delivering outstanding service in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Long Beach District

Oropeza Elementry school Recreational Aid
Long Beach
05.2017 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed household errands and other essential duties.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Dental Assistant

Long beach dental center
Long Beach
11.2005 - 03.2015
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Took digital X-rays of teeth using radiographic equipment.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Sterilized instruments according to established guidelines and protocols.

Education

HIPAA Certifacte , Infection Control Certificate, Certifacate of Radiation Safety Compliance CPR - Dental Assistant

Roc School
Torrance
09-2010

High School Diploma -

Woodrow Wilson High School
Long Beach, CA
06-2005

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Appointment scheduling
  • Patient record management
  • Equipment maintenance
  • Billing inquiries
  • Microsoft office
  • Active listening
  • Problem-solving
  • Public speaking
  • Verbal communication
  • Excellent communication
  • Analytical thinking
  • Teamwork and collaboration

Certification

  • I have a certificate competency dental assistant
  • HIPAA certificate
  • Infection control Certificate
  • Certificate of radiation safety compliance
  • CPR certificate

Languages

Spanish
Professional
English
Professional

Timeline

Long Beach District

Oropeza Elementry school Recreational Aid
05.2017 - Current

Dental Assistant

Long beach dental center
11.2005 - 03.2015

HIPAA Certifacte , Infection Control Certificate, Certifacate of Radiation Safety Compliance CPR - Dental Assistant

Roc School

High School Diploma -

Woodrow Wilson High School

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Mireya Catalina Garcia