Mireya Melendez-Lousteau
San Diego
Summary
Very experienced professional in the field of bilingual education and community bilingual advocate.
I'm now retired from teaching but never from serving others.
I have been a trainer of trainers for the state of California as an educator.
Overview
36
36
years of professional experience
Work History
Teacher, Kindergarten & TK
CVESD
09.1992 - 06.2024
- Built positive relationships with students, families and staff for safe, trusted learning support.
- Collaborated positively with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Promoted a positive ongoing open environment for parents and families (in English and in Spanish).
- As a public school teacher in southern California my job consisted of utilizing my Spanish skills on a daily basis with students & parents.
Patient Advocate-Bilingual
Rady Children's Hospital
08.1988 - 07.1993
- Communicated effectively with patients to understand their concerns and needs.
- Collaborated with healthcare professionals to ensure patient-centered care delivery.
- Researched community resources to enhance patient support services and referrals.
- Maintained confidentiality of patient information in compliance with regulations.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Entered details into computer systems and managed database of information.
- Facilitated communication between patients, families and healthcare providers to support comprehension.
- Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
- Acted as a liaison between the interdisciplinary team members regarding critical aspects of the care plan.
- Worked effectively with staff from all departments to coordinate resolutions.
- Maintained patient records and updated electronic health systems to safeguard data.
- Collaborated with healthcare providers to ensure timely, accurate, and compassionate care for patients.
- Provided excellent customer service to patients' families and medical staff.
- Delivered support to medical staff in completion of patient paperwork.
- Greeted and assisted parents and families with check-in procedures.
- Facilitated communication between families and various departments and staff.
- Offered simple, clear explanations to help families understand hospital policies and procedures.
Education
Bachelor of Arts - Liberal Studies, Education, Spanish Lit.
S.D.S.U.
San Diego, CA06-1993
GED -
U.S.D.
San Diego, CA06-1986
Skills
- Organized nature
- Team collaboration
- Spanish language fluency
- Verbal and written communication
- Relationship building
- Friendly and outgoing
- Quality assurance
- Parent-teacher communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Teacher, Kindergarten & TK
CVESD
09.1992 - 06.2024
Patient Advocate-Bilingual
Rady Children's Hospital
08.1988 - 07.1993
Bachelor of Arts - Liberal Studies, Education, Spanish Lit.
S.D.S.U.
GED -
U.S.D.