Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mireya Melendez-Lousteau

San Diego

Summary

Very experienced professional in the field of bilingual education and community bilingual advocate.

I'm now retired from teaching but never from serving others.

I have been a trainer of trainers for the state of California as an educator.

Overview

36
36
years of professional experience

Work History

Teacher, Kindergarten & TK

CVESD
09.1992 - 06.2024
  • Built positive relationships with students, families and staff for safe, trusted learning support.
  • Collaborated positively with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Promoted a positive ongoing open environment for parents and families (in English and in Spanish).
  • As a public school teacher in southern California my job consisted of utilizing my Spanish skills on a daily basis with students & parents.

Patient Advocate-Bilingual

Rady Children's Hospital
08.1988 - 07.1993
  • Communicated effectively with patients to understand their concerns and needs.
  • Collaborated with healthcare professionals to ensure patient-centered care delivery.
  • Researched community resources to enhance patient support services and referrals.
  • Maintained confidentiality of patient information in compliance with regulations.
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
  • Entered details into computer systems and managed database of information.
  • Facilitated communication between patients, families and healthcare providers to support comprehension.
  • Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
  • Acted as a liaison between the interdisciplinary team members regarding critical aspects of the care plan.
  • Worked effectively with staff from all departments to coordinate resolutions.
  • Maintained patient records and updated electronic health systems to safeguard data.
  • Collaborated with healthcare providers to ensure timely, accurate, and compassionate care for patients.
  • Provided excellent customer service to patients' families and medical staff.
  • Delivered support to medical staff in completion of patient paperwork.
  • Greeted and assisted parents and families with check-in procedures.
  • Facilitated communication between families and various departments and staff.
  • Offered simple, clear explanations to help families understand hospital policies and procedures.

Education

Bachelor of Arts - Liberal Studies, Education, Spanish Lit.

S.D.S.U.
San Diego, CA
06-1993

GED -

U.S.D.
San Diego, CA
06-1986

Skills

  • Organized nature
  • Team collaboration
  • Spanish language fluency
  • Verbal and written communication
  • Relationship building
  • Friendly and outgoing
  • Quality assurance
  • Parent-teacher communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Teacher, Kindergarten & TK

CVESD
09.1992 - 06.2024

Patient Advocate-Bilingual

Rady Children's Hospital
08.1988 - 07.1993

Bachelor of Arts - Liberal Studies, Education, Spanish Lit.

S.D.S.U.

GED -

U.S.D.

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Mireya Melendez-Lousteau