Mirette Ghebrieal
Milton,ON
Summary
The expertise in time management and customer service, combined with a proven track record in office administration at McKesson Canada, positions me as a dynamic asset to any team.
I Adopt at enhancing operational efficiency and fostering professional growth, I significantly improved patient medication adherence & gained a lot of managerial and administrative experience at Shoppers Drug Mart Pharmacy.
Knowledgeable executive secretary with proven track record in providing comprehensive administrative support to executive leadership. Successfully managed complex schedules, organized high-level meetings, and handled confidential information with utmost discretion. Demonstrated ability in communication and organization, ensuring seamless operations and enhanced executive productivity.
Overview
14
14
years of professional experience
Work History
Executive Secretary
Mckesson Canada
04.2016 - Current
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Handled almost 40 incoming calls, emails & faxes per day.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Fostered positive office environment, addressing administrative challenges promptly.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Organized and updated schedules for executives.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
- Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
Pharmacist
Shoppers Drug Mart Pharmacy
02.2011 - 03.2016
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Led team of pharmacy technicians, fostering environment of learning and excellence in customer service.
- Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Managed drug and supply inventories.
Education
Bachelor of Science - Pharmacy
Cairo University
Cairo Egypt05-2002
Skills
- Time management expertise
- Advanced multitasking
- Calendar management
- Office administration
- Meeting support
- Database maintenance
- Expense tracking
- Business correspondence management
- Budget monitoring
- Customer service
Accomplishments
- Achieved great results through effectively helping with running a lot of COVID vaccines clinics during COVID time which allowed the pharmacy to run almost 150 shots per day .
- Supervised team of almost 20 staff members.
- Achieved great success through effectively helping with starting a nutritional supplements clinic which resulted in bigger sales.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Interests
Interested in Acrylic & oil paintings
Interested in Yoga classes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPersonal development programsWork from home optionCareer advancementTimeline
Executive Secretary
Mckesson Canada
04.2016 - Current
Pharmacist
Shoppers Drug Mart Pharmacy
02.2011 - 03.2016
Bachelor of Science - Pharmacy
Cairo University
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