MIRELLA SAUCEDO
Temecula,CA
Summary
I have a solid background in Benefits, which I have acquired through over 10 years of hands-on experience. These roles have prepared me for challenging positions where I apply my skills, such as public speaking, problem solving with exceptional people skills.
Overview
11
11
years of professional experience
Work History
OFFICE MANAGER
ANTONIO’S SHOPPING CART REPAIRS
06.2020 - Current
- Administration of company Benefits Programs including, new-hire eligibility, changes and Annual Open Enrollment
- Manage claims and coverage issues
- Develop open enrollment presentations and conduct benefits webinars in English and Spanish
- Manage escalated and complex client issues
- Advise employees on required benefit premiums while out on leave, track payments, and interface with payroll as needed
- Review vendor error reports, research, and identify issues
- Creating invoices through QuickBooks
- Posting payments in QuickBooks
PROJECT COORDINATOR
QUBIC CONSULTING INC
04.2019 - 03.2020
- Time/Budget management
- Monitor project progress and set deadlines
- Process changes orders
- Solve issues that arise with deadlines, budget and change orders
BENEFITS ADMINISTRATOR
THE RICHMAN GROUP
01.2016 - 03.2017
- Administration of company group benefits programs, including new-hire eligibility, changes and annual Open Enrollment
- Administration of two separate companies 401k plans
- Responsible for overseeing all communications, quarterly reviews, Open Enrollment periods, rollovers, distributions, and loans
- Counseling employees on Benefits plans, training and webinars, investigating benefits-related discrepancies
- Maintaining electronic database of benefits data and payroll records through the benefits platform
- Processing of disability claims and medical leave of absence
- Responding to employment verification request
- Supporting special HR projects and other duties as assigned
BILINGUAL BENEFITS ENROLLMENT
MARSH & MCLENNAN AGENCY
08.2013 - 01.2016
- Prepare and conduct Employee Benefits Presentation to clients across multiple industries, both in person and via webinars
- Educate employees on eligibility, existing plans and/or upcoming changes
- Lead of The Spanish Focus Group of Spanish translations of all Benefits related materials
- Planning and coordinating with carrier representatives to ensure successful Open Enrollment
- Ability to tactfully deliver unfavorable benefits changes to employees
Education
CHATMAN HETTINGA college
01.1996
Skills
- SOFTWARE KNOWLEDGE
- Microsoft Office, including Dynamics 365, SharePoint and Office, Adobe Writer, DocuSign, Excel, PowerPoint
Timeline
OFFICE MANAGER
ANTONIO’S SHOPPING CART REPAIRS
06.2020 - Current
PROJECT COORDINATOR
QUBIC CONSULTING INC
04.2019 - 03.2020
BENEFITS ADMINISTRATOR
THE RICHMAN GROUP
01.2016 - 03.2017
BILINGUAL BENEFITS ENROLLMENT
MARSH & MCLENNAN AGENCY
08.2013 - 01.2016
CHATMAN HETTINGA college
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