MIRELLA SAUCEDO
Temecula,CA
Summary
I have a solid background in Benefits, which I have acquired through over 10 years of hands-on experience. These roles have prepared me for challenging positions where I apply my skills, such as public speaking, problem solving with exceptional people skills.
Overview
11
11
years of professional experience
Work History
OFFICE MANAGER
ANTONIO’S SHOPPING CART REPAIRS
TEMECULA, CA
06.2020 - Current
- Administration of company Benefits Programs including, new-hire eligibility, changes and Annual Open Enrollment
- Manage claims and coverage issues
- Develop open enrollment presentations and conduct benefits webinars in English and Spanish
- Manage escalated and complex client issues
- Advise employees on required benefit premiums while out on leave, track payments, and interface with payroll as needed
- Review vendor error reports, research, and identify issues
- Creating invoices through QuickBooks
- Posting payments in QuickBooks
PROJECT COORDINATOR
QUBIC CONSULTING INC
NEW YORK, NY
04.2019 - 03.2020
- Time/Budget management
- Monitor project progress and set deadlines
- Process changes orders
- Solve issues that arise with deadlines, budget and change orders
BENEFITS ADMINISTRATOR
THE RICHMAN GROUP
GREENWICH, CT
01.2016 - 03.2017
- Administration of company group benefits programs, including new-hire eligibility, changes and annual Open Enrollment
- Administration of two separate companies 401k plans
- Responsible for overseeing all communications, quarterly reviews, Open Enrollment periods, rollovers, distributions, and loans
- Counseling employees on Benefits plans, training and webinars, investigating benefits-related discrepancies
- Maintaining electronic database of benefits data and payroll records through the benefits platform
- Processing of disability claims and medical leave of absence
- Responding to employment verification request
- Supporting special HR projects and other duties as assigned
BILINGUAL BENEFITS ENROLLMENT
MARSH & MCLENNAN AGENCY
SAN DIEGO, CA
08.2013 - 01.2016
- Prepare and conduct Employee Benefits Presentation to clients across multiple industries, both in person and via webinars
- Educate employees on eligibility, existing plans and/or upcoming changes
- Lead of The Spanish Focus Group of Spanish translations of all Benefits related materials
- Planning and coordinating with carrier representatives to ensure successful Open Enrollment
- Ability to tactfully deliver unfavorable benefits changes to employees
Education
CHATMAN HETTINGA college
01.1996
Skills
- SOFTWARE KNOWLEDGE
- Microsoft Office, including Dynamics 365, SharePoint and Office, Adobe Writer, DocuSign, Excel, PowerPoint
Timeline
OFFICE MANAGER
ANTONIO’S SHOPPING CART REPAIRS
06.2020 - Current
PROJECT COORDINATOR
QUBIC CONSULTING INC
04.2019 - 03.2020
BENEFITS ADMINISTRATOR
THE RICHMAN GROUP
01.2016 - 03.2017
BILINGUAL BENEFITS ENROLLMENT
MARSH & MCLENNAN AGENCY
08.2013 - 01.2016
CHATMAN HETTINGA college