Mirella Mendoza
Galt
Summary
Experienced Ophthalmic Medical Technician with a strong background in clinical support, scribing accuracy, and team leadership. Proven ability to optimize workflow, support providers in high-volume settings, and deliver high-quality patient care. Bilingual in English and Spanish.
Overview
16
16
years of professional experience
Work History
Ophthalmic Technician/Lead Medical Scribe
Zeiter Eye Medical Group
Stockton
07.2012 - Current
- Led scribing operations for multiple providers, ensuring accurate, real-time documentation
- Trained and mentored staff on EHR systems, workflow efficiency, and documentation standards
- Performed comprehensive patient workups including visual acuity, pupil assessment, and tonometry
- Conducted diagnostic testing (OCT, visual fields, manifest refractions, fundus photography/ fluorescein angiography)
- Assisted ophthalmologists with in-office procedures and exams
- Maintained efficient patient flow in a fast-paced clinical environment
- Ensured compliance with clinical, legal, and billing documentation requirements
Ophthalmology Medical Receptionist
Zeiter Eye Medical Group
421 S. Ham Lane Ste.A
06.2010 - 07.2012
- Managed scheduling, patient intake, and multi-line phone systems
- Coordinated medical records, referrals, and insurance documentation
- Provided Spanish interpretation to improve patient communication and care access multi-line phone systems
Education
Galt High School
Galt, CASome College (No Degree) - Medical Assistant
Kaplan College
Stockton, CASkills
- Scribe Leadership
- Technician Leadership
- Staff training
- Effective communication
- Patient Flow Optimization
- Clinical Documentation
- EHR (Electronic Health Records)
- Patient Flow Optimization
- Strong understanding of ocular anatomy
- Knowledge of ophthalmic medications and proper administration
- Pre-op and post-op care for surgical patients
- Bilingual Communication (Spanish)
Timeline
Ophthalmic Technician/Lead Medical Scribe
Zeiter Eye Medical Group
07.2012 - Current
Ophthalmology Medical Receptionist
Zeiter Eye Medical Group
06.2010 - 07.2012
Galt High School
Some College (No Degree) - Medical Assistant
Kaplan College