Mirella Cervantes

Answering phone calls,filing,running benefits,getting authorizations,dealing with case managers and medical groups,signing in patients,making admission packets,uploading documents to pcc,talking to family members,giving tours of facility to possible patients ,attending meetings,doing census daily,explaining to families and patients insurance coverage ,mailing paperwork out

• Reduced errors in record-keeping by conducting regular audits and providing staff training on best practices.
• Collaborated effectively with interdisciplinary teams like physicians, nurses and administrators to ensure well-coordinated patient care.
• Maximized team productivity with effective scheduling, task delegation, and performance monitoring.
• Improved patient care by ensuring timely access to accurate and complete medical records for healthcare professionals.
• Streamlined medical records management by implementing efficient filing systems and digital archiving.
• Developed and implemented departmental protocols for efficient records management, ensuring accuracy and organized storage of medical data.
• Maintained strict confidentiality of sensitive patient information, adhering to HIPAA regulations and institutional policies.
• Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
• Maintained accuracy, completeness, and security for medical records and health information.
• Followed up with medical staff regarding missing information in patient records.
• Verified accuracy of patient information in medical records.
• Input data into computer programs and filing systems.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.

• Audited files for completion and accuracy.
• Reduced errors in medical coding by carefully verifying diagnostic codes against patients'' charts.
• Posted medical records promptly upon accurate assembly and analysis.
• Enhanced patient privacy and confidentiality with strict adherence to HIPAA regulations.
• Filed records for timely retrieval.
• Assisted medical staff in locating essential medical documents, expediting patient care.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Reviewed charts and flagged incomplete or inaccurate information.
• Maintained patient records systems by archiving, scaning and indexing important documents and files.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
• Printed and photocopied documents to provide patients with copies of medical records.
• Maintained patient records in compliance with security regulations.