MIRELA YANEVA
Montreal
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative, HR, and Client Manager
Liberty Tutoring
07.2020 - Current
- Oversaw daily operations to ensure optimal efficiency.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Coordinated cross-functional teams to deliver tailored solutions aligned with client needs.
- Trained junior team members on best practices for client engagement and support processes.
- Monitored industry developments to position services competitively within the market landscape.
- Handled company correspondence: received, sorted, and drafted responses.
- Managed budgets, tracked expenses, and recommended adjustments.
Legal Assistant
Me Silviya Georgieva
01.2023 - Current
- Managed client legal files (both physical and digital): gathered documents, updated records, organized and archived files.
- Handled lawyers’ calendars: scheduled appointments, court hearings, and deadlines.
- Drafted and formatted basic legal documents such as contracts, legal pleadings, and formal letters.
- Prepared client invoices and followed up on payments in collaboration with the accounting department.
- Performed general administrative duties including filing, archiving, and document updates.
Education
Legal Studies - Civil Law
Université De Montréal
Montreal, QCBachelor of Laws (LLB) - undefined
University of Kent
06.2022
Bachelor's Degree - Sociology with Minor in Law and Society
Concordia University
Montreal, QC05.2020
DEC - Social Sciences
Vanier College
Montreal, QC05.2016
Skills
- In-depth legal research
- Fast learner
- Scheduling/Planning
- Client communication
- Conflict mediation
- Diligence and initiative
- Strong stress management
- Self-motivated
- Strict confidentiality
- Adaptability
- Attention to detail and organization
- Excellent listening skills
Accomplishments
LexisNexis Certificates:
Personal Injury Law
Family Law
Real Estate Law
LANGUAGES
- English – Native
- French – Native
- Bulgarian – Native
Certification
LexisNexis Certificates:
- Personal Injury Law
- Family Law
- Real Estate Law
FSL Teaching
ESL Teaching
Interests
I've traveled to over 30 countries:
- Responsible for the planning process
- Exploring famous landmarks, historical sites, and cultural attractions in new destinations
- Documenting and sharing travel experiences
Timeline
Legal Assistant
Me Silviya Georgieva
01.2023 - Current
Administrative, HR, and Client Manager
Liberty Tutoring
07.2020 - Current
Bachelor of Laws (LLB) - undefined
University of Kent
Bachelor's Degree - Sociology with Minor in Law and Society
Concordia University
DEC - Social Sciences
Vanier College
Legal Studies - Civil Law
Université De Montréal