MIREILLE CHRISTELLE SAMOUHAN DIARRA

An afterschool program made for young children to create a bond with nature and its resources.

• Supervised and accompanied them in all their activities.
• Encouraged their interaction with the natural world while ensuring they derived enjoyment from it.
• I educated them about the advantages of nature for humans and instilled in them the significance of conserving natural resources.
• I took them on walks through forests and along the beach and taught them about minimalistic living in natural environments.

• Provide customers with a good experience over the phone so they can feel satisfied with the company's products and services
• Analyzed customers’ needs by listening attentively to gather all relevant information to develop appropriate solutions, thereby effectively resolving customers’ concerns
• Intentionally selected appropriate language for de-escalating customer complaints
• Assisted customers and make sure that their tv services are working perfectly
• Created ticket for technical support and submitted a refund request when appropriate.

• Ensure that the company makes more sales and gets customers products suited to their needs
• Welcomed customers, maintained floor appearance, directed customers to goods and operating cash registers