MIREILLE MBIAKOP
Libreville
Summary
Sales expert prepared for leadership roles with more than 6 years experience. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation. Perfect bilingualism, teamwork, and hard worker.
Overview
11
11
years of professional experience
Work History
Administrative and Sales Manager
GLOBAL INFORMATIQUE
01.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
Sales Agent Manager
ACTIVA ASSURANCE
01.2016 - 10.2017
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Presented bids and contracts for potential clients to review during meetings.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Partnered with cross-functional teams such as operations, finance, and product development to ensure seamless communication throughout the sales process.
- Optimized sales funnel management, resulting in shorter lead-to-close times and higher conversion rates.
- Increased overall revenue with targeted upselling initiatives based on customer needs analysis and buying patterns.
Executive Assistant Manager
CAMTEL
06.2014 - 08.2014
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Liaised with internal departments and external partners to resolve challenges, streamline processes, and foster positive working relationships.
- Assisted in talent acquisition efforts by participating in candidate interviews, screening resumes, and onboarding new hires.
- Collaborated with cross-functional teams to execute company-wide initiatives for increased efficiency and growth.
- Contributed to business development efforts by identifying potential leads, tracking industry trends, and supporting sales team activities.
Education
Bachelor of Arts - Banking an Finance
Faculty of Commerce And Management
Douala,Cameroon01.2015
Diploma in Office Secretarial -
CIS Formation
Cameroon12.2012
High School Diploma -
Mother Theresa Collège (MTC)
Cameroon01.2011
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- Sales processes
- Sales coaching
- Rapport and relationship building
Hobbies and Interests
Natation, Handball, Pratique de la Danse, Bénévolat dans une association pour des enfants en détresse
Personal Information
Title: RESPONSABLE ADMINISTRATIF ET COMMERCIAL
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary
Best employee of the year
demonstrated exceptional performance, dedication, and commitment over the course of the year.
Timeline
Administrative and Sales Manager
GLOBAL INFORMATIQUE
01.2018 - Current
Sales Agent Manager
ACTIVA ASSURANCE
01.2016 - 10.2017
Executive Assistant Manager
CAMTEL
06.2014 - 08.2014
Bachelor of Arts - Banking an Finance
Faculty of Commerce And Management
Diploma in Office Secretarial -
CIS Formation
High School Diploma -
Mother Theresa Collège (MTC)
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