Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mireille Gomez

El Cajon

Summary

Dynamic Crew Leader with extensive experience at SERVPRO San Diego SW, excelling in team oversight and project coordination. Proven ability to enhance service delivery through quality control measures and effective communication. Skilled in water damage restoration and committed to client satisfaction, ensuring timely project completion y while fostering a collaborative work environment.

Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Leader

SERVPRO San Diego SW
07.2023 - Current


  • Pack and unpack content according to the
  • Pack and unpack content according to the customer's needs.
  • Support to the Demolition area.
  • Cleaning of buildings damaged by fire, water, mold, with different liquids depending on the case and need.
  • Post demo cleaning, bios, deep cleaning, according to customer needs.
  • Coordinated daily project tasks, optimizing workflow among crew to meet client deadlines consistently.
  • Site assessments, identifying damage levels and determining appropriate restoration strategies.
  • Led team in restoration projects, ensuring adherence to safety protocols and efficiency standards.
  • Inventory of supplies, ensuring availability of necessary materials for ongoing projects.
  • Assisted in developing training materials, contributing to improved onboarding processes for new hires.
  • Implemented quality control measures, enhancing service delivery and customer satisfaction ratings.
  • Maintained communication with clients throughout restoration process, addressing concerns promptly and professionally.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Monitored team members to verify work quality and address concerns.

Tecnico

SERVPRO La Jolla
07.2022 - 07.2023


  • Pack and unpack content according to the customer's needs.
  • Support to the Demolition area.
  • Cleaning of buildings damaged by fire, water, mold, with different liquids depending on the case and need.
  • Post demo cleaning, bios, deep cleaning, according to customer needs.
  • Operated specialized equipment for water damage restoration and mold remediation.
  • Collaborated with team members to ensure timely project completion and client satisfaction.
  • Conducted thorough cleaning and sanitization of affected areas to prevent further damage.
  • Assisted in the assessment of damages to develop effective restoration plans.

Education

Licenciatura - Administración De Empresas

Universidad ETAC
Ciudad De México
01.2016

Skills

  • Crew oversight
  • Multitasking and organization
  • Teamwork and collaboration
  • Punctual and dependable
  • Teamwork

Certification

Hazwoper Operation

Asbestos

Plomo

Timeline

Crew Leader

SERVPRO San Diego SW
07.2023 - Current

Tecnico

SERVPRO La Jolla
07.2022 - 07.2023

Licenciatura - Administración De Empresas

Universidad ETAC

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Mireille Gomez