Miraya Garcia
DUBLIN
Summary
Dynamic Beauty Consultant with extensive retail experience at JCPenney, excelling in client relationship building and upselling strategies. Proven ability to boost sales through effective product demonstrations and exceptional customer service. Detail-oriented and skilled in beauty techniques, I empower clients with the knowledge to enhance their confidence and satisfaction.
Overview
4
4
years of professional experience
Work History
Beauty Consultant
JCPenney
03.2023 - Current
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Conducted consultations to understand client's desired look.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Monitored current trends to understand fashions and better serve customer needs.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.
Team Member
Target
09.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained a productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payments for order totals.
- Addressed and resolved customer complaints politely and professionally.
- Worked with different stations to provide optimal coverage and meet production goals.
Associate
Bed Bath and Beyond
02.2021 - 09.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
GED -
Las Positas College
Livermore, CA05-2026
High School Diploma -
Dublin High School
Dublin, CA05-2020
Skills
- Retail experience
- Client relationship building
- Customer service
- Detail-orientated
- Relationship building
- Beauty techniques
- Upselling strategies
- Sales expertise
- Marketing
- Cosmetics industry awareness
- Online store ordering
- Sales
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Beauty Consultant
JCPenney
03.2023 - Current
Team Member
Target
09.2021 - 12.2022
Associate
Bed Bath and Beyond
02.2021 - 09.2021
GED -
Las Positas College
High School Diploma -
Dublin High School
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