Miray Challah
Calgary,Alberta
Summary
Versatile Medical office administrator possessing first-rate communication skills and personable demeanor demonstrated across 3 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Satori Group, Aspen Medical Clinic, Pediatrics Clinic
01.2023 - Current
- Manage external and internal phone lines, and transfer calls to appropriate personnel
- Schedule and confirm patient appointments, tests, and follow-ups, and manage physician schedules
- Greet and direct patients to appropriate medical resources and/or services
- Update and maintain electronic medical record system
- Measure and document vital signs on each patient
- Share information collected from patients withe appropriate medical team members
- Handle confidential correspondence, including phone, email, fax and mail
- Provide administrative support and perform clerical duties
- Prepare examination rooms with necessary medical supplies and equipment
- Monitor inventory of medical supplies and materials, and order as required
- Make sure to check patient name and all details before send requestion for lab service
- Prepare treatment rooms and clean rooms between each procedure.
- Answered phone calls and messages for Seven -physician family medical facility, scheduling appointments, and handling patient inquiries.
Administrative Support II (causal)
Health link, Southport Tower
11.2022 - Current
- Scheduling appointments for Covid 19 and Influenzas vaccines
- Transfer incoming phone to right department such as Nurse and 911.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained up-to-date knowledge of company policies and industry regulations to ensure compliance across all administrative activities.
Medical Office Assistant
Good Health Medical Clinic
12.2021 - 12.2022
- Scheduling appointments and arranging for specialist consultations
- Navigating incoming phone calls and timely accuracy of client bookings
- Reception desk coverage and greeting clients
- Preparing clients for tests and examinations
- Updating medical records
- Contacting clients to remind them of required tests, examinations and follow up consultation
- Connecting with clients, supporting continuity of care
- Provide support for general office administrative functions including medical records management.
Office Administratio
Fishman’s Cleaners Calgary, Albert
01.2020 - 01.2021
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Supervise administrative staff and divide responsibilities to ensure performance
- Manage phone calls and correspondence (e-mail, letters, packages etc.) Support budgeting and bookkeeping procedures.
Education
Medical Office Administration, MS Word, MS Excel, MS Outlook, Keyboarding, Medical Office and Clinical Procedures, Effective Business Writing -
CDI College Calgary
Calgary Alberta12.2021
Bachelor of Arts -
University of Aleppo, Syria
Syria, Aleppo01.2007
Skills
- Appointment Setting
- Heart saver First Aid CPR AED
- Preparing Treatment Rooms
- Medical Charting
- Problem-Solving
- Medical Records Verification
- Insurance Verification
- Medical Procedures
- Calendar and Appointment Management
- Clinical Support
- Computer Skills
Languages
English
Arabic
Timeline
Medical Office Assistant
Satori Group, Aspen Medical Clinic, Pediatrics Clinic
01.2023 - Current
Administrative Support II (causal)
Health link, Southport Tower
11.2022 - Current
Medical Office Assistant
Good Health Medical Clinic
12.2021 - 12.2022
Office Administratio
Fishman’s Cleaners Calgary, Albert
01.2020 - 01.2021
Medical Office Administration, MS Word, MS Excel, MS Outlook, Keyboarding, Medical Office and Clinical Procedures, Effective Business Writing -
CDI College Calgary
Bachelor of Arts -
University of Aleppo, Syria
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