C and RDMS
Mir Asad Ali Lnu
Retail Store Manager
Victoria,BC
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
9
9
years of professional experience
1
1
Language
Work History
Retail Store Manager
Gadget Ali
01.2023 - 12.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Optimized store displays and appearance via strategic merchandising.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Completed routine store inventories.
- Managed store organization, maintenance, and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
Associate
Amazon Fullfillment Center
11.2021 - 10.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed customer relations through communication and helpful interactions.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Relationship Manager
Kotak Mahindra Prime
10.2017 - 12.2020
- Worked with Car loans and operation and credit departments to facilitate communication and deliver personalized solutions to customers.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Area Business Manager
Mahindra And Mahindra Ltd.
06.2015 - 11.2017
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Education
MBA - Accounting And Finance
University Canada West
Vancouver, BC 05.2001 -
Bachelor of Commerce - Computers
Osmania University
Hyderabad, India 05.2001 -
Skills
Problem-Solving
Hiring and Training
Shift Scheduling
Retail Operations
Store Opening and Closing
Software
Timeline
Retail Store Manager
Gadget Ali
01.2023 - 12.2023
Associate
Amazon Fullfillment Center
11.2021 - 10.2022
Relationship Manager
Kotak Mahindra Prime
10.2017 - 12.2020
Area Business Manager
Mahindra And Mahindra Ltd.
06.2015 - 11.2017
MBA - Accounting And Finance
University Canada West
05.2001 -
Bachelor of Commerce - Computers
Osmania University
05.2001 -