MIranda Hallmann
Ottawa,ON
Summary
Resourceful Budtender known for maintaining high productivity and efficiently completing tasks. Specialize in customer education, inventory management, and compliance with cannabis regulations. Excel in communication, problem-solving, and adaptability, ensuring top-notch service and operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Keyholder
Ridgeburn Cannabis Shop
Ottawa, Ontario
06.2022 - 06.2024
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Developed relationships with vendors to ensure timely delivery of merchandise.
- Organized promotional events in order to increase sales volume and brand awareness.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Lead Budtender
Shinybud Cannabis Co
Ottawa, Ontario
07.2021 - 06.2022
- Assisted with training new employees on company policies, procedures, and guidelines.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Generated weekly and monthly reports related to sales performance analysis for management review.
- Maintained accurate inventory levels by conducting physical counts of stock items.
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
Budtender
High Ties Cannabis
Ottawa, Ontario
03.2021 - 07.2021
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Utilized point of sale systems to handle transactions accurately and efficiently.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
Education
Certificate of Technical Studies - Health And Community Services
Herzing College
Ottawa, ON10-2019
Skills
- Sales proficiency
- Merchandise Display
- Customer Education
- Product Knowledge
- Problem-solving aptitude
- Scheduling Coordination
- Building Customer Loyalty
- Promotional planning
- Cash Handling Accuracy
- Staff Training and Development
Certification
- Cannsell
- Smart Serve
- First Aid and CPR
Timeline
Retail Keyholder
Ridgeburn Cannabis Shop
06.2022 - 06.2024
Lead Budtender
Shinybud Cannabis Co
07.2021 - 06.2022
Budtender
High Ties Cannabis
03.2021 - 07.2021
Certificate of Technical Studies - Health And Community Services
Herzing College
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