Miranda Zendejas
Fillmore
Summary
My personal goal for myself is to take care of people, I have always had a passion for taking care of people. The manner I am working in is Healthcare. I have several years of customer service experience, which makes me suitable for any environment involving actively communicating and assisting others with their personal needs.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Developed practical skills in patient care and medical office operations in clinical setting. Demonstrated ability to handle administrative tasks and assist with clinical procedures, ensuring smooth operations. Seeking to transition into new field, leveraging strong organizational and patient interaction skills.
Offering solid understanding of healthcare environments and commitment to learning and growth. Brings skills in patient interaction and basic clinical procedures, ensuring smooth workflow. Ready to use and develop organizational and clinical skills as a medical assistant's role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinic Receptionist
CMH Hospital
05.2025 - Current
- Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
- Processed payments from patients for co-pays and uninsured visits.
- Maintained business office inventory and equipment by checking stock to determine inventory level.
- Comforted patients by anticipating patients' anxieties and answering patients' questions.
- Used Allscripts and Epic to schedule new and follow-up appointments for patients.
- Greeted patients, scheduled appointments and maintained records and accounts.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
Personal Shopper
Walmart
04.2023 - 05.2025
- As a Personal Shopper I am responsible for shopping each customer's online grocery order while ensuring quality and accuracy that will allow me and my team to build customer trust and loyalty
- In-store shopping - fulfilling online grocery orders
- Effectively communicate and provide the highest level of customer service
- Respond to customer needs
- Other duties as required
Medical Assistant Student
Buena Medical Clinic
08.2024 - 08.2024
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Administered injections proficiently while adhering to strict safety protocols.
- Promoted a positive work environment through effective teamwork and clear communication among staff members.
Ride Operator
Six Flags Magic Mountain
01.2022 - 03.2023
- During January 2022, Job duties included greeting guests as they enter a ride, checking the safety restraints, giving clear signals to control panel, and observing guest riding for any violations
- Applicants will also be responsible for maintaining the cleanliness of their workstation and surrounding area
Student Worker
FUSD
06.2021 - 08.2021
- During the summer of 2021, I worked briefly for my school district, my tasks were given firstly to package and distribute food for our community's food distribution for families, this included making sure every package received the correct and equal amount of food safely and hygienically by enforcing clean hands and the usage of clothes before handling food
- For the rest of my work time, I was provided as a custodian and an office assistant before the new school year started
- As a custodian I maintained a clean environment in the classrooms preparing for the next school year, I also helped repaint Sierra high school attendance office and provide a new decorating environment
Education
Bachelor of Science - Health Sciences
California State University, Channel Islands
05-2026
MEDICAL ASSISTANT - CMA
AUMT
09.2024
AS DEGREE -
VENTURA COLLEGE
08.2022
High School Diploma -
FILLMORE HIGH SCHOOL
06.2022
Skills
- Account updating
- Drawer balancing
- Insurance verification
- Medication dispensingmed
- Vital sign monitoring
- Patient care
- Basic life support
- Medical terminology
- HIPAA compliance
- Medical records oversight
Goal
My personal goal for myself is to take care of people, I have always had a passion for taking care of people. The manner I am working in is Healthcare. I have several years of customer service experience, which makes me suitable for any environment involving actively communicating and assisting others with their personal needs.
Activities
- Continuous plasma and stem cell donor
- Futuro Health Scholar
- A member of CSF for life
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Clinic Receptionist
CMH Hospital
05.2025 - Current
Medical Assistant Student
Buena Medical Clinic
08.2024 - 08.2024
Personal Shopper
Walmart
04.2023 - 05.2025
Ride Operator
Six Flags Magic Mountain
01.2022 - 03.2023
Student Worker
FUSD
06.2021 - 08.2021
MEDICAL ASSISTANT - CMA
AUMT
AS DEGREE -
VENTURA COLLEGE
Bachelor of Science - Health Sciences
California State University, Channel Islands
High School Diploma -
FILLMORE HIGH SCHOOL
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