Miranda Tuguinay
Edmonton,AB
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
11
11
years of professional experience
Work History
Office Manager
Westmount Vision Care
09.2015 - Current
- Proven ability to lead and coordinate the day-to day operation of the office as well as equipment repair, software upgrades and maintenance
- Managing staff schedules, monthly reports including accounts receivable, account payable and insurance
- Performs office administrative duties such as booking appointments, faxing referral letters, scanning medical reports and filling invoices
- Correspond to email inquiries and patient operational issues such as eye health concerns, insurance coverage, contact lens prices and prescription eyewear
- Managing communication between eye specialist and general practitioner to ensure patients will get the essential care they need on time
- Provides support and supervision to staff on how to use the clinic medical equipment on procedures for safe operation
- Accountable for processing payroll bi-weekly as well as managing doctors schedule on EMR
- Responsible for ordering the office supplies and ship contact lenses to patients
Optometric Assistant and Receptionist
West Edmonton Eyecare
09.2013 - 08.2015
- Conduct preliminary vision testing to assist the optometrist with examination procedures by taking patients retinal images such as optomap, optical coherence tomography, corneal topography, intraocular pressure, auto refraction, visual fields, pachymetry and lipiscan
- Proven ability to obtain authorization for insurance to process claims, collect necessary payment and organize the patient's medical record
- Learned and demonstrated ability to work independently and effectively
Service Coordinator
Melanie Lynn
08.2013 - 03.2014
- Placed goods on sales floor and window mannequins in accordance with visual merchandising guidelines
- Outfit customers by suggesting a key look incorporating latest trends and current promotions based on clients individual style
- Responsible on all incoming merchandise to verify shipping manifest and outgoing shipments to the warehouse
Education
Medical Office Assistant -
The Medical Reception College
Edmonton, AB08.2013
Bachelor of Science - Information Technology
University of Nueva Vizcaya
06.2005
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Scheduling and calendar management
Professional Development
- Dry Eye Management Training
- All DOCS Manager's Training
- Canadian Certified Optometric Assistant
- Standard First Aid and CPR Level C
- First Responder Award
Timeline
Office Manager
Westmount Vision Care
09.2015 - Current
Optometric Assistant and Receptionist
West Edmonton Eyecare
09.2013 - 08.2015
Service Coordinator
Melanie Lynn
08.2013 - 03.2014
Bachelor of Science - Information Technology
University of Nueva Vizcaya
Medical Office Assistant -
The Medical Reception College
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