Miranda Swann
Corona
Summary
Dynamic and results-driven professional with extensive experience at Lone Star Steakhouse & Saloon, excelling in customer service and cash handling. Proven ability to lead teams and train staff while maintaining high sanitation standards. Skilled in cocktail preparation and inventory management, consistently enhancing customer satisfaction and operational efficiency. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
21
21
years of professional experience
Work History
Server/Bartender
Rock and Brews
Corona
03.2019 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
Bartender
Corona Depot Bar & Grill
Corona
02.2011 - 03.2019
- Crafted cocktails to pair with appetizers & entrees
- Maintained bar, opened and closed bar
- Maintained par levels and inventory, completed liquor orders
- Booked bands for back bar
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
Server/Bartender/Shift Leader
Lone Star Steakhouse & Saloon
Corona
03.2004 - 01.2017
- Led server training classes for all newly hired servers
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed end-of-shift paperwork accurately and submitted it according to company guidelines.
- Performed cash register functions accurately and efficiently.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
Education
High School Diploma -
Norco High School
Norco, CA06-1999
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Order accuracy
- Sanitation practices
- Inventory management
- Team leadership
- Cocktail preparation
- Staff training
- Effective communication
- Time management
Timeline
Server/Bartender
Rock and Brews
03.2019 - Current
Bartender
Corona Depot Bar & Grill
02.2011 - 03.2019
Server/Bartender/Shift Leader
Lone Star Steakhouse & Saloon
03.2004 - 01.2017
High School Diploma -
Norco High School
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