Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Miranda Smith

Fort Saskatchewan,AB

Summary

To find work in a full-time position. Looking for a reliable company that can help me strive to further my experience to help provide and create success for myself and my family in the future.

Overview

3
3
years of professional experience

Work History

Customer Service Assistant

Aspen works mechanical
County, AB
09.2021 - Current
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Operated office equipment to correspond with customers and transmit information and documents.
  • Answered incoming calls, checking and returning voicemails to obtain records.

Operations Manager

Green Haus Cleaning
Halifax, Nova Scotia
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Managed database systems containing customer contact information.
  • Processed invoices for payment using accounting software applications.
  • Scheduled appointments between clients and customers and internal staff members.

Educational Assistant

James Mowat Elementary
Fort Saskatchewan, Alberta
  • Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
  • Helped students develop study skills such as note taking, time management, and organization techniques.
  • Implemented behavior management strategies to ensure a safe learning environment for all students.
  • Conducted one-on-one tutoring sessions with students who needed extra support.
  • Implemented behavior management strategies to improve learning outcomes for students with disabilities.

Dental Assistant/Receptionist

Core Dental Group
Edmonton, Albert, AB
  • Took digital X-rays of teeth using radiographic equipment.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Ordered supplies necessary for daily operations of the practice.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

FLOOR MANAGER

Stitches
Edmonton, Alberta
  • This was a retail position
  • I was a key holder responsable for opening and closing the store and till
  • I was responsible for the layout of the floor, changing wall looks, Ordering product and inventory.My duties also included delegating jobs for the other employees for the day, counting float and sales and making sure sales were sent to the bank daily.

Regional Maple Leaf Communications
Edmonton, AB
  • This position required me to call various companies and sell add space sticking to a strict script
  • This position also helped teach me how to deal with confrontational customers or unhappy business personal in a respectful and mature level.

Education

High School Diploma Grade 12 -Honours -

Central Kings Rural High School
01.2007

Various Admin Courses -

Withyouwithme

Dental Assistant - Dental

NAIT

Child Minding 1&2

Skills

  • Merchandising
  • Leadership development
  • Negotiations expert and strong deal closer
  • Excellent oral communication skills
  • Computer proficient: Experienced with Word, Excel,

Outlook etc

  • Able to maintain a sanitary organized work environment,
  • Ensuring a facility is in accordance with all Health and

Safety Regulations

  • Trustworthy
  • Disciplined
  • Self-motivated
  • Performance and achievement orientated individual
  • Scheduling
  • Database Management
  • Office Administration
  • Clerical Support

Hobbies

  • Weight lifting
  • softball

References

References REFERENCES AVAILABLE UPON REQUEST

Timeline

Customer Service Assistant

Aspen works mechanical
09.2021 - Current

Operations Manager

Green Haus Cleaning

Educational Assistant

James Mowat Elementary

Dental Assistant/Receptionist

Core Dental Group

FLOOR MANAGER

Stitches

Regional Maple Leaf Communications

High School Diploma Grade 12 -Honours -

Central Kings Rural High School

Various Admin Courses -

Withyouwithme

Dental Assistant - Dental

NAIT

Child Minding 1&2

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Miranda Smith