Miranda Rowan
Wetaskiwin,AB
Summary
Compassionate Youth Worker with background in creating safe and inclusive environments for youth. Strengths include strong communication skills, ability to build rapport, conflict resolution, and program development. Previous work resulted in improved engagement and personal growth among youths served. Committed to fostering positive relationships and mentoring young people.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Youth Worker
Four Feathers Corp
Maskwacis , AB
12.2023 - 04.2025
- Assisted with homework and provided tutoring in subjects as required.
- Collaborated with social workers to support clients.
- Maintained confidential client documentation to prevent data compromise and comply with HIPAA regulations.
- Maintained detailed records of youth attendance, participation, and progress.
- Trained and supervised volunteers and junior staff in youth work principles and practices.
- Participated in regular meetings with staff members to discuss program goals and objectives.
Cashier
Walmart
Red Deer, Alberta
03.2014 - 10.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Worked with cross-functional teams to achieve goals.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
Housekeeping Room Attendant
Hotel Alma
Calgary, Alberta
03.2012 - 10.2012
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Sorted and counted linens and organized in storage areas.
- Washed and polished glass windows and doors to keep entryways clear and professional.
Education
Norquest College
Wetaskiwin, ABSkills
- Client documentation
- Youth mentoring
- Homework assistance
- Data confidentiality
Certification
- Safe Food Handling, First Aid
Timeline
Youth Worker
Four Feathers Corp
12.2023 - 04.2025
Cashier
Walmart
03.2014 - 10.2015
Housekeeping Room Attendant
Hotel Alma
03.2012 - 10.2012
Norquest College