Miranda Roberts

- Delivered high-quality customer service to patients and families

- Managed patient scheduling, check-in/check-out procedures, and follow-up appointments

- Supported a positive and welcoming environment while assisting chairside during procedures

- Maintained confidentiality and professionalism in all patient interactions

Customer Service & Dental Assisting to a high level of service and comfort

Delivered exceptional customer care while managing reception and patient relations

- Handled administrative duties and assisted in dental procedures as needed

Reception & Assistant

- Provided front desk support including patient coordination, billing assistance, and phone management

- Assisted patients with treatment plans, answering questions and addressing concerns

- Supported clinical staff with chairside assistance and sterilization processes

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Smart Serve certified updated 2025