Miranda Porter
Prince George,BC
Summary
Adept at multitasking and customer engagement, I leveraged strong work ethic and exceptional service skills at Subaru Of Prince George to exceed monthly sales targets. My experience includes streamlining operations at P.G. Klassic Autobody, enhancing efficiency and vendor relations. Proficient in cash handling and POS systems, I'm committed to fostering positive customer relationships and driving business success.
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
10
10
years of professional experience
Work History
Server
Red Robin's
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Parts Coordinator
P.G. Klassic Autobody
07.2023 - 10.2024
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
Server
Bon Voyage Restaurant
03.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Service Advisor
Subaru Of Prince George
06.2021 - 09.2022
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Server/cook
Royal Pizza
08.2015 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Parts Coordinator
Herber's Autobody
02.2015 - 04.2021
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
- Coordinated shipping logistics for both incoming supplies and outgoing customer orders, enhancing punctuality rates significantly.
- Conducted regular inventory audits to maintain appropriate stock levels and prevent shortages.
- Managed warranty claims efficiently, providing prompt resolution for customers experiencing issues with purchased parts.
- Participated actively in continuous improvement initiatives leading changes that positively impacted daily operations and team performance.
Education
High School Diploma -
The Learning Store
Edmonton, AB06-2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
Timeline
Server
Red Robin's
10.2024 - Current
Parts Coordinator
P.G. Klassic Autobody
07.2023 - 10.2024
Server
Bon Voyage Restaurant
03.2023 - 09.2023
Service Advisor
Subaru Of Prince George
06.2021 - 09.2022
Server/cook
Royal Pizza
08.2015 - 04.2021
Parts Coordinator
Herber's Autobody
02.2015 - 04.2021
High School Diploma -
The Learning Store
Similar Profiles
Eliana ValenciaEliana Valencia
Server; Hostess/To-Go Specialist; Service Partner at Red Robin'sServer; Hostess/To-Go Specialist; Service Partner at Red Robin's
Madison LeeMadison Lee
Volunteer at Red Robin's AcademyVolunteer at Red Robin's Academy
Katie McDevittKatie McDevitt
Childcare Provider at Little Red Robin's DaycareChildcare Provider at Little Red Robin's Daycare