I am a hardworking, motivated and reliable individual with over 20 years of experience working in customer service and education. My exceptional organizational skills and passion for progress are at the forefront of my approach to any new task.
Overview
11
11
years of professional experience
Work History
Senior Account Manager
Pink Energy
11.2021 - Current
Educated, presented, and walked clients through the benefits of solar energy and
the financing and installation process
Did site visits and over the phone consultations
Professor/Content Editor
Guangdong Medical University
07.2019 - 11.2021
Edited curriculum, presentations, and online course materials
Created a fun and positive environment conducive to learning and refining English
pronunciation and intonation
Curriculum Consultant & Program Director
Royal Harrington Education Group
02.2019 - 07.2019
Designed and executed dynamic and relevant curriculum for new kindergartens
Provided teachers with resources and support in their classrooms
Kindergarten Teacher
Sea Dragon Education, SDE
08.2017 - 02.2019
Taught phonics, cadence, words, and phrases through environmental and social
context
Aided in general care, emotional guidance, and individual development
Maintained a friendly and professional relationship with parents and the community
Receptionist
Green Planet Patient Collective
01.2017 - 08.2017
Assisted patients, answered the phone, scheduled appointments, entered data, and
completed any other assigned tasks
Upheld all relevant state and local MMJ laws and guidelines
Listened to our patients and gave kind and compassionate intake care to each
individual
Restaurant Manager
Good Time Charley's
03.2012 - 01.2017
Hired, trained, and managed a staff of 50+ employees
Developed lasting relationships with community members to elevate marketing
Sat on the South University Area Association Board of Directors
Education
Bachelor of Arts - English Language and Literature
University of Michigan
Ann Arbor, MI
Skills
Research tools proficiency
Content creation and editing
Above and beyond" customer
Service approach
Efficient organizational systems
Adaptable and unwaveringly
Positive
Accomplishments
Michigan Residential Builder
Salesperson License - 2022
Digital Marketing and SEO, Shaw
Academy – 2021
Filthy Rich Writer, Comprehensive
Copywriting Academy - 2021
TEFL/TESOL Certificate, International
TEFL Academy - 2017
Timeline
Senior Account Manager
Pink Energy
11.2021 - Current
Professor/Content Editor
Guangdong Medical University
07.2019 - 11.2021
Curriculum Consultant & Program Director
Royal Harrington Education Group
02.2019 - 07.2019
Kindergarten Teacher
Sea Dragon Education, SDE
08.2017 - 02.2019
Receptionist
Green Planet Patient Collective
01.2017 - 08.2017
Restaurant Manager
Good Time Charley's
03.2012 - 01.2017
Bachelor of Arts - English Language and Literature