Miranda Messer
Saskatoon,Canada
Summary
Manager with a proven track record of transforming teams into high-performance units through innovative leadership and strategic planning. Demonstrates expertise in inventory control, recruitment, and driving sales, while fostering a continuous improvement mindset. Committed to enhancing customer service and achieving operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Production Manager/Head of Embroidery
Strength Screen Printing
09.2024 - Current
- Managed internal operational standards and productivity targets.
- Enforced health and safety protocols to promote safe working environment.
- Coordinated with other departments to align production with customer requirements.
- Resolved issues quickly to maintain productivity goals.
- Operated computerized embroidery machine to complete work to order specification.
Shophand
Strength Screen Printing
08.2024 - 09.2024
- Received and examined work orders to determine printing times, ink and material quantities.
- Prepared, mixed and loaded screen ink.
- Received incoming shipments, compared contents against associated records and prepared clothing for printing.
- Packaged goods in bags/boxes to prepare for shipping, adhering to packaging protocols.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Manager
Warehouse One
09.2022 - 08.2024
- Developed existing team into high productivity, results-oriented unit through creative initiatives
- Tracked store performance metrics such as sales goals and hit rate
- Prepared staff work schedules and assigned specific duties
- Recruited, interviewed and hired qualified candidates for open positions
- Managed store operations, including inventory control, budgeting and financial reporting
- Demonstrated and supported continuous improvement and growth mindset
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
Assistant Manager
Warehouse One
03.2022 - 09.2022
- Assisted with recruiting efforts by interviewing prospective candidates for open positions
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Helped oversee the daily operations of the store, managing staff and inventory
- Promoted benefits of customer loyalty program
Keyholder
Warehouse One
02.2022 - 03.2022
- Promoted benefits of customer loyalty program.
- Helped customers find and select products.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
Sales Associate
Bath & Body Works
05.2021 - 01.2022
- Helped customers find and select products
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Opened and closed cash registers, balanced cash drawers, and made deposits
- Cultivated relationships with new and existing customers to drive sales
- Encouraged customers to make additional purchases and suggested relevant items
- Performed cleaning tasks, keeping store neat and organized
Cashier
Mac's Convenience Store
10.2020 - 01.2021
- Processed cash, debit, and credit transactions with precision, ensuring accurate daily totals
- Delivered courteous service, enhancing customer satisfaction and repeat business
- Operated POS system efficiently, minimizing transaction errors and wait times
- Resolved customer issues promptly, improving overall store experience
Education
High School -
Bethlehem Catholic High School
07.2016
Skills
- Leadership
- Problem-solving
- Time management
- Customer Service
- Marketing
- CRM Software
Certification
- First Aid, 03/27
- Serve It Right Saskatchewan, 10/28
Accomplishments
- 2023 District Health & Safety Captain (Warehouse One)
Languages
English
Timeline
Production Manager/Head of Embroidery
Strength Screen Printing
09.2024 - Current
Shophand
Strength Screen Printing
08.2024 - 09.2024
Manager
Warehouse One
09.2022 - 08.2024
Assistant Manager
Warehouse One
03.2022 - 09.2022
Keyholder
Warehouse One
02.2022 - 03.2022
Sales Associate
Bath & Body Works
05.2021 - 01.2022
Cashier
Mac's Convenience Store
10.2020 - 01.2021
- First Aid, 03/27
- Serve It Right Saskatchewan, 10/28
High School -
Bethlehem Catholic High School
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