Miranda Jones
South Pasadena
Summary
A dedicated and organized individual. Who has great customer service, strong communication, and excellent leadership skills. Who is willing to learn and develope new skills. Also very dependable and often seeks new responsibilities and challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manufacturer Representative Sales
Mission Village Group
12.2020 - Current
- Developed and maintained relationships with key clients, serving as the primary point of contact for all sales inquiries and product information which contribute to a 95% of client retention rate
- Attended industry trade shows and conferences to network with potential clients
- Created sales presentations tailored to specific client needs that effectively showcased product features and benefits
- Ordered demos from our manufacturers and delivered to clients for testing in a timely manner
- Accurately booked luncheon learns and wine and cheeses with potential customers
Spa Concierge
Burke Williams
09.2021 - 09.2024
- Greeted and welcomed guests in a professional and friendly manner, providing exceptional customer service
- Managed guest check-ins and check-outs efficiently, ensuring accuracy of information and timely processing
- Provided accurate information about Spa facilities, services, promotions, and local attractions to enhance the guest experience
Property Management / Personal Assistant
McGreal Properties
02.2018 - 07.2021
- Assisted owner in conducting regular inspections of both interior and exterior of properties for damage and to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Introduced prospective tenants to types of units available and performed tours of premises.
Education
Diploma - Health Education
National Holistic Institute
Studio City, CA10.2021
Skills
- Social Media Communications
- Microsoft Powerpoint
- Customer service
- Salesforce
- Time Management
- Microsoft word
- Microsoft Office
- Microsoft Excel
Certification
- Customer Service Specialist, 03/01/12, Present, ETA International, CSS118761
- Driver's License, 02/01/23, 03/01/28, California
Timeline
Spa Concierge
Burke Williams
09.2021 - 09.2024
Manufacturer Representative Sales
Mission Village Group
12.2020 - Current
Property Management / Personal Assistant
McGreal Properties
02.2018 - 07.2021
Diploma - Health Education
National Holistic Institute
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