Miranda Hamilton
Palmerston,ON
Summary
Factory operations supervisor with 8+ years of experience leading teams, improving safety compliance, and keeping production on schedule. Skilled in employee training, quality inspection, and shift coordination, with a strong focus on process improvement and labor planning. Trusted to support efficient start-ups, changeovers, and handoffs.
Overview
10
10
years of professional experience
Work History
Supervisor of Factory Operations
TG Minto
Palmerston, Ontario
04.2018 - Current
- Delivered efficient supervision for team of 20+ employees, keeping work accurate and on schedule.
- Streamlined labor planning by aligning assignments with manufacturing output priorities.
- Advanced production efficiency by collaborating with management on area improvement strategies.
- Improved safety compliance across plant operations through close monitoring of work practices.
- Elevated product quality and production methods by implementing recommended process improvements.
- Protected product quality by inspecting finished goods for standards and process consistency.
- Built new hire readiness through training on production processes and procedures.
Team Member
Tim Hortons
Palmerston, Ontario
09.2016 - 04.2018
- Delivered friendly and attentive service to enhance customer experience and loyalty.
- Delivered attentive service to guests at Tim Hortons counter and drive-thru, enhancing overall customer satisfaction. with friendly service at Tim Hortons counter and drive-thru.
- Operated cash register, ensuring accurate handling of customer payments and transactions.
- Resolved customer inquiries and concerns promptly to maintain positive relationships.
- Supported colleagues during peak hours to ensure smooth service and team efficiency.
- Prepared high-quality food and beverages according to established recipes and standards.
- Conducted regular cleaning and maintenance of equipment to promote a safe environment.
Education
High School Diploma -
Listowel District Secondary
Listowel, ON06-2007
Skills
- Production scheduling
- Process improvement
- Quality control
- Safety management
- Labor planning
- Shift coordination
- Team supervision
- Employee training
- Cost management
- Problem solving
- Customer focus
Timeline
Supervisor of Factory Operations
TG Minto
04.2018 - Current
Team Member
Tim Hortons
09.2016 - 04.2018
High School Diploma -
Listowel District Secondary