Miranda Ficht
London
Summary
Seasoned Personal Support Worker with a proven track record at previous employers, offering exceptional skills in mobility assistance and compassionate care. Excelled in training peers and enhancing patient wellness through empathetic support and professional demeanor. Demonstrated success in improving patient comfort and achieving nutritional objectives, underpinned by strong communication abilities.
Overview
11
11
years of professional experience
Work History
Personal Support Worker
Earls Court Village
12.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Provided safe mobility support to help patients move around personal and public spaces.
Personal Support Worker
Sisters of St. Joseph
12.2023 - 09.2024
- Assisted sisters with daily living needs to maintain self-esteem and general wellness.
- Assisted sisters with daily living activities, promoting independence and wellbeing.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Personal Support Worker
Victorian Order Of Nurses
09.2016 - 01.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Shift Supervisor
Tim Hortons
06.2014 - 09.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
Diploma - Health Care
Fanshawe College
London, ON08-2017
Skills
- Mobility assistance
- Dementia care
- Emotional support
- Training and mentoring
- Palliative care
- Compassionate care
- Recreational activities
- Strong written and verbal communication
- Professional appearance and demeanor
- Cash handling
- Workplace safety
Timeline
Personal Support Worker
Sisters of St. Joseph
12.2023 - 09.2024
Personal Support Worker
Earls Court Village
12.2022 - Current
Personal Support Worker
Victorian Order Of Nurses
09.2016 - 01.2023
Shift Supervisor
Tim Hortons
06.2014 - 09.2016
Diploma - Health Care
Fanshawe College
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