Miranda Cottle

• Facilitated communication with parents about children's progress and concerns.
• Monitored children's behavior and development, providing essential updates to parents.
• Guided children through engaging activities to create a stimulating learning environment.
• Adapted activities to support children with special needs, ensuring inclusivity for all learners.
• Observed and monitored children to identify developmental strengths and target enrichment activities.
• Observed each child's individual needs and provided appropriate support accordingly.
• Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
• Ensured compliance with state regulations pertaining to health codes and safety standards within the facility.
• Provided additional support for special needs children including those with physical or mental disabilities.

Processed transactions for credit card, cash, and check payments with precision.

• Delivered high-quality customer service through active listening and engagement techniques.
• Resolved customer complaints professionally while adhering to company policy standards.
• Fostered strong employee relationships to promote a positive work environment.
• Trained new staff on cash handling procedures and customer service standards.