Miranda Chacon
San Jose
Summary
Dynamic and adaptable professional with over three years of experience in customer service, food handling, and ushering, complemented by two years in supervisory and management roles. Expertise in maintaining positive relationships, leading diverse teams, and ensuring exceptional guest experiences. Passionate about personal development, collaboration, and community engagement. Proven ability to thrive in fast-paced environments while maintaining a focus on quality service and team cohesion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cinelux Theatres
06.2022 - Current
- Maintain a professional and safe work environment for staff and guests.
- Train and coach team members in service standards, facility upkeep, and presentation quality.
- Handle customer needs promptly, including refunds, exchanges, and guidance.
- Receive vendor deliveries, manage cash handling, and perform bank deposits.
- Strengthened leadership, problem-solving, and organizational skills.
Librarian Assistant
San Jose Public Library
01.2020 - 03.2020
- Shelved and organized library materials according to classification standards.
- Assisted visitors with inquiries and guided them to resources.
- Maintained cleanliness and order in public and staff areas.
Education
Certificate - UX Design
UC Berkeley
Berkeley, CA01.2024
High School Diploma -
Willow Glen High School
San Jose, CA06.2023
Skills
- Customer Service & Guest Relations
- Cash Handling & Bank Deposits
- Team training
- Time Management & Organization
- Effective communication skills
- Food Handling & Safety Compliance
- Effective team leadership
- Collaborative decision-making
Certification
- Food Handler Certification
- Bartender License
Timeline
Assistant Manager
Cinelux Theatres
06.2022 - Current
Librarian Assistant
San Jose Public Library
01.2020 - 03.2020
Certificate - UX Design
UC Berkeley
High School Diploma -
Willow Glen High School
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