MIRANDA BOURQUE
MORINVILLE,ALBERTA
Summary
Detail-oriented HR and administrative professional supporting recruitment, onboarding, payroll, employee relations, and confidential records. Known for clear communication with managers and staff, organized coordination of meetings and documents, and steady support in busy workplace settings. Currently completing a Bachelor of Management and committed to reliable, efficient service.
Overview
7
7
years of professional experience
Work History
Human Resource Manager
Reunification Homes
Edmonton, Alberta
09.2022 - 08.2024
- Manage the full cycle of recruitment and Selection Process, including all on and offboarding process.
- Administer and process paperwork related to new hires and create job descriptions for various departments.
- Implement HR Bamboo, and post job descriptions on Indeed, Zip Recruiter, and Glass door.
- Coordinated off-boarding activities, providing management support during terminations and resignations to ensure smooth transitions.
- Prepared all letters and forms related to on and off-boarding processes, ensuring compliance and accuracy.
- Act as primary point of Human Resource contact to all managers and employees in the area of employee relations, provide employee engagement and best practices in regard to counseling for Company Policy and Procedure Manual.
- Ensure compliance with company directives, and regulatory concerns with Management and the employees.
- Process Record of Employment and in contact with Service Canada Agents.
- Implemented Payroll (ADP), administered payroll and supported payroll company ADP with T4 Statements
- Managing and reviewing timesheets, calculating payable hours, tax, and deductions.
- Preparing and issuing earning statements.
- Maintaining employee records and providing support to the accountants.
- Investing and resolving payroll discrepancies
- Directed and scheduled Training for Staff, such as ASSIST Suicide Intervention, Mental Health and First Aid and Trauma Informed.
- Coordinate Management meetings and staff meetings.
- Entering employee information into payroll, and Bamboo HR
- Organized social events and decorated Christmas parties, fostering community engagement and employee morale.
- Performed shopping tasks to acquire necessary program materials, and designed the homes for the families coming into the program.
- Creating PR packages for potential clients.
- Organize and present PR meetings with potential clients.
- The Good Life (Miyo-Pimatisiwin)
Executive Assistant
Reunification Homes
Edmonton, Alberta
09.2021 - 09.2022
- Providing Executive Support to the Executive Director
- Compiled meeting minutes for staff meetings to ensure clear communication and follow-up on action items.
- Coordinated booking of meeting rooms for major social events, facilitating smooth logistics and participant engagement.
- Scheduled boardrooms for meetings with child and family service representatives, enhancing collaboration and support for services.
- Coordinate Management meetings and staff meetings.
- Act as the main contact/communicator on behalf of the Executive Director.
- Managing office supply needs, maintaining organized file systems for the organizations
- Maintained office equipment and organized office supplies.
- Proficient with Microsoft Office, Word, Excel and setting up Zoom Meetings.
- Supported community wellness initiatives through The Good Life program.
Administrative Assistant/Receptionist
First Nations Health Consortium
Edmonton, Alberta
06.2019 - 09.2021
- Providing Administrative Support to the Management Team, Regional Service Coordinators and Access Workers.
- Coordinated and maintained appointments, calendars, and meetings for management and staff.
- Handled incoming calls and efficiently routed them to appropriate contacts.
- Booking meeting rooms, boardrooms, hotel accommodation for all staff.
- Meeting minutes notes for staff meetings.
- Executed accurate data entry tasks to ensure organized and accessible records.
- Expense reports done for the Executive Director and sent off to the Executive assistant.
- Managing office supply needs, maintaining organized file systems for the organization.
- Managed inventory by ordering and shipping necessary supplies for daily operations.
- Maintaining office equipment and using programs from Microsoft Office, Word, Excel and setting up Zoom Meetings.
- Catering for Management Meetings and Board Meetings
- Completing customer service tasks such as placing orders for staff and shipping out products for the FNHC team by Purolator or Canada Post.
- Keeping track of receipts of office expenses or expenses incurred by management.
- Supporting families with the application process.
Bigstone Vision Adjudicator
Bigstone Health Commission
Edmonton, Alberta
01.2018 - 01.2019
- Coordinate Vision benefits for Bigstone Cree Nation members by assessing and adjudicating vision benefits requested by Bigstone band members.
- Approved reimbursement requests for eligible members, contributing to effective management of health benefit resources.
- Processed daily claims for Bigstone members, ensuring timely access to vision benefits for eye exams and glasses.
- Act as an advocate for all members of the health benefits program.
- Work with service providers and members in an efficient manner by providing program information, advice and assistance to service providers and members.
- Distributed and organized payments to providers, facilitating smooth transactions and service delivery.
- Enter weekly Invoice Payments for Providers
- Ability to analyze problems and provide solutions, and to deal with confidential information, such as clients' personal information, providers' personal financial records and Bigstone Health Commission personal records and databases.
- Ability to pay attention to fine details, such as data entry, Month Ends and entering approvals.
- Proficient with Microsoft outlook, Excel, Word, databases, files, emails, and membership database.
- Data entry and updating members' personal information on Database, such as Treaty numbers, Alberta Health care number and personal information.
- Working directly with NIHB, service providers, members and Medical Doctors or Specialists.
Education
Bachelor of Management Business Degree - Business
Athabasca University-Present
Athabasca, AB10-2026
Human Resource Management Diploma -
Northern Lakes College
10-2026
Skills
- Mental health first aid certification
- Trauma-informed care certification
- Suicide intervention training
- Opioid emergency response training
- FOIP compliance knowledge
- Level 1 orientation qualification
- Child care staff certification
- Grade 12 diploma
Timeline
Human Resource Manager
Reunification Homes
09.2022 - 08.2024
Executive Assistant
Reunification Homes
09.2021 - 09.2022
Administrative Assistant/Receptionist
First Nations Health Consortium
06.2019 - 09.2021
Bigstone Vision Adjudicator
Bigstone Health Commission
01.2018 - 01.2019
Bachelor of Management Business Degree - Business
Athabasca University-Present
Human Resource Management Diploma -
Northern Lakes College