Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda Beal

Barrie,ON

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health and Addiction Counsellor - Assertive Outreach

Canadian Mental Health Association
09.2022 - Current
  • Assist in the client selection, screening, and intake process
  • Provide on-duty brief services to individuals who walk into the office
  • Complete regular assessments that identify client needs/abilities through information obtained from the client, their supports, and the referral source
  • Develop a comprehensive individualized service plan with the client, which incorporates their goals and values as well as identifies all skills, resources, and service requirements
  • Provide direct service to clients including: skills teaching on activities & behaviours of daily living, assistance in obtaining and maintaining housing, encouragement and supportive counselling and feedback to enable clients to reach their goals, crisis intervention strategies and support, relapse prevention strategies, self-care strategies and support, and family support/education as appropriate
  • Provide information and strategies for health promotion and prevention
  • Client-centered advocacy to facilitate access to (and modification of) existing resources to meet needs and assist client in identifying and advocating for their rights
  • Work collaboratively and in partnership with ethno-racial communities and organizations to facilitate appropriate services for members of these communities
  • Assist clients to identify, build, and maintain a support system
  • Facilitate connections to needed/wanted services, supports, and resources, including those in the broader community
  • Transport clients within the community.

Case Manager (Construction Training Program)

Community Builders
05.2022 - 09.2022
  • Coordinate and facilitate life and employability skills classes over a 14 week period, topics including keeping your job, communication skills, budgeting, personal wellness and self care, etc
  • Provide case management and supportive counselling to individuals experiencing homelessness, mental health concerns, legal involvement, gender dysphoria, learning disabilities, other barriers to steady employment
  • Conduct assessments regarding learning, communication, personality type, etc
  • To ensure effective delivery of curriculum for each client’s unique needs
  • Work collaboratively with clients’ other community supports such as case workers, parole officers, medication prescribers, housing providers to ensure well-rounded care
  • Liaise with Program Coordinator and construction trainers to discuss clients’ progress
  • Conduct site visits to support clients when struggling on the job.

Mental Health Case Manager (FACT)

St. Michael’s Hospital/Cota FOCUS Community Mental Health and Addictions Team
11.2020 - 05.2022
  • Provide a continuum of integrated intensive case management (ICM) and Assertive Community Treatment (ACT) services required by clients with complex care needs in the Mid-East Toronto Health Link
  • Conduct face-to-face assessments with clients at their locations including but not limited to home, streets, shelters, hospitals, and detention centers
  • Work collaboratively with physicians, referral source, housing services, probation officers, families, ODSP, OPGT, and other stakeholders in client care to ensure a well-coordinated and effective service system
  • Monitor a 24/7 crisis phone line and provide supportive counselling to clients
  • Effectively provide comprehensive support to clients with chronic mental illness and addictions with issues ranging from therapeutic, housing, vocational, housing, medication and symptom monitoring
  • Contribute to the development of comprehensive client-centered assessment and treatment plans, as well as Community Treatment Orders, complete Ontario Common Assessment of Needs (OCAN)
  • Assume responsibility for coordinating and facilitating therapeutic and recreational client group sessions.

Recreation Therapist (Memory Care, Long Term Care)

Schlegel Villages
01.2019 - 11.2020
  • Create recreation calendar for the neighborhood each month
  • Create, plan, and facilitate recreational programs according to residents' mental, emotional, and physical needs
  • Liaise with Geriatric Mental Health Outreach Team
  • Document resident participation and engagement in activities using ActivityPro
  • Complete initial and PRN resident activity assessments using PointClickCare
  • Work collaboratively within a multidisciplinary team
  • Attend meetings with various departments to ensure all resident needs are met
  • Supervise and train students and volunteers to work with residents living with dementia
  • Independently plan and facilitate events such as bake sales and holiday parties
  • Attend resident care conferences upon admission and as needed
  • Regularly attend various off-site training courses to learn more about working with varying levels of cognitive and physical ability, mental health conditions, and dual diagnoses from a resident-centered perspective
  • Assist with dining room tasks such as helping residents eat their meals, serving food, and maintain a resident-centered and comfortable dining experience
  • Attend Personal Expression Resource Team meetings each week
  • Communicate regularly with family members to determine resident needs and interests
  • Assist with lifts and transfers
  • Assist with resident care such as bathing, toileting, and dressing.

Server

The Porch Light – Cafe and Restaurant
10.2017 - 12.2018
  • Work with clients to plan, set up, and facilitate events and parties both independently and collaboratively
  • Open and close the restaurant for various shifts
  • Set up of dining room for food service
  • Serve food and alcohol to customers
  • Serve customers and ensure they are happy with the service provided
  • Maintain inventory and place orders for the restaurant
  • Prepare alcoholic beverages
  • Effectively utilize POS system.

Placement Student

Chester Village Long-Term Care Home
01.2017 - 04.2017
  • Document client and regulatory information using ActivityPro and PointClickCare
  • Plan and execute recreational programs, both independently and collaboratively with various departments
  • Independently prepare and facilitate recreational programs such as Drawing and Painting, Games, Scrapbooking, and Residents' Council
  • Arrange and conduct one-on-one visits and activities to meet emotional and intellectual needs of residents
  • Attend daily morning report meetings to stay up to date with resident status and events in the facility
  • Independently arrange and facilitate client tours of the facility
  • Safely transport residents to activities and appointments
  • Manage the facility's café - balance till, serve coffee and snacks to residents and visitors, take inventory and restock products
  • Assist residents with eating
  • Review RAI assessments with supervisor.

Placement Student

Ina Grafton Gage Long-Term Care Home
01.2016 - 04.2016
  • Conduct one-on-one visits with residents to meet their emotional needs by using active listening skills and building meaningful relationships
  • Plan and facilitate one-on-one activities with residents to meet their intellectual needs, including reading, playing games, working on puzzles, and drawing or painting
  • Plan and facilitate recreational programs both independently and collaboratively with staff such as Arts and Crafts, Word and Picture Games, Exotic Animal Visits, Doll Therapy, Bingo, and Manicures
  • Assist with day trips by transporting and supervising residents, and ensuring that residents feel comfortable and enjoy the activity
  • Assist residents who require help with eating
  • Transport residents safely and carefully to appointments and activities
  • Assist residents in participating in various cultural and religious services.

Education

DCS / DEC - Social Service Worker

George Brown College
Toronto, ON
04.2017

Skills

  • Multitasking Abilities
  • Attention to Detail
  • Organization and Time Management
  • Task Prioritization
  • Active Listening
  • Flexible and Adaptable
  • Guest Engagement
  • Hospitality Service Expertise

Certification

  • Soft Skills Solutions Facilitator Certification, 05/01/22 to Present
  • Non-Violent Crisis Intervention, 09/01/22 to Present
  • Standard First Aid and CPR, 09/01/22 to Present
  • ASIST, 11/01/23 to Present
  • Smart Serve Certified, 2017 to Present

Timeline

Mental Health and Addiction Counsellor - Assertive Outreach

Canadian Mental Health Association
09.2022 - Current

Case Manager (Construction Training Program)

Community Builders
05.2022 - 09.2022

Mental Health Case Manager (FACT)

St. Michael’s Hospital/Cota FOCUS Community Mental Health and Addictions Team
11.2020 - 05.2022

Recreation Therapist (Memory Care, Long Term Care)

Schlegel Villages
01.2019 - 11.2020

Server

The Porch Light – Cafe and Restaurant
10.2017 - 12.2018

Placement Student

Chester Village Long-Term Care Home
01.2017 - 04.2017

Placement Student

Ina Grafton Gage Long-Term Care Home
01.2016 - 04.2016

DCS / DEC - Social Service Worker

George Brown College
  • Soft Skills Solutions Facilitator Certification, 05/01/22 to Present
  • Non-Violent Crisis Intervention, 09/01/22 to Present
  • Standard First Aid and CPR, 09/01/22 to Present
  • ASIST, 11/01/23 to Present
  • Smart Serve Certified, 2017 to Present
Miranda Beal