Miran ebrahim
Los Angeles
Summary
Friendly, motivated, and customer-focused individual seeking a role in a health-conscious, fast-paced retail or wellness environment where I can leverage my customer service, sales experience, and passion for wellness to create positive experiences and build strong relationships
Overview
2
2
years of professional experience
1
1
Certification
Work History
Membership Sales Associate
Ymca
Los Angeles
08.2025 - Current
- Provided exceptional customer service at the front desk, creating a welcoming environment for members
- Assisted customers with memberships, explaining options clearly and offering recommendations
- Handled high-volume interactions efficiently while maintaining friendliness and professionalism
- Processed membership transactions accurately, handling both card payments and cash, while maintaining organized records
- Promoted programs, classes, and wellness offerings to increase engagement and sales
- Maintained a polished and organized front area, ensuring a clean and professional appearance
- Worked effectively with team members to manage busy periods and high traffic
Summer Day Camp Counselor
YMCA
Angeles
06.2025 - 08.2025
- Supervised daily camp activities to ensure participant engagement and safety.
- Facilitated group games and sports to promote teamwork and cooperation among campers.
- Delivered high-energy, customer-facing service by greeting campers and parents warmly and creating a positive daily experience
- Led activities (sports, games, crafts) while managing time, transitions, and group flow in a fast-paced setting
- Built trust with campers by being attentive, patient, and responsive to individual needs
- Resolved conflicts quickly and calmly, keeping a friendly and respectful atmosphere
- Maintained clean, organized activity areas and sanitized shared materials throughout the day
Student Ambassador
Santa Monica College
Santa Monica
02.2024 - 03.2025
- Represented the college at events, tours, and outreach activities, creating a welcoming and professional environment
- Guided prospective students and families, answering questions and providing clear, helpful information
- Delivered strong customer service by engaging with diverse groups and making them feel comfortable and supported
- Assisted with event setup, organization, and coordination in fast-paced environments
- Communicated effectively with staff and visitors to ensure smooth event operations
- Maintained a polished, friendly, and approachable presence at all times
- Promoted campus programs and resources, helping drive engagement and interest
Education
Associate of Arts - Theater Arts
Glendale Community College
Glendale, CA06-2027
Skills
- Customer service
- Time management
- Communication skills
- Sales & Upselling
- Organization
- Cash Handling
- Point of Sale (POS) Teamwork
- Teamwork
- Event Coordination
- Leadership
- Supervision
- Reliability
- Reliability
- Problem Solving
- Conflict Resolution
- Multitasking
- Training & Mentoring
- Safety Compliance
- Customer Engagement
- Professionalism
- Positive Attitude
- Conflict resolution
Languages
English
Professional
Arabic
Professional
Certification
CPR
Timeline
Membership Sales Associate
Ymca
08.2025 - Current
Summer Day Camp Counselor
YMCA
06.2025 - 08.2025
Student Ambassador
Santa Monica College
02.2024 - 03.2025
Associate of Arts - Theater Arts
Glendale Community College