Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miralda Rostamloo

Laval,QC

Summary

Practical individual with a strong sense of accountability who can efficiently manage multiple projects simultaneously.

Dedicated team player with history of excelling in fast-paced environments with little oversight.

Possesses excellent problem-solving skills and ability to think critically.

Strong communicator with excellent organizational and time management skills.

Overview

9
9
years of professional experience

Work History

Dispatch Operator

RECYCAN INC.
03.2023 - Current
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Generated reports to track deliveries and maintain proper records and documentation.

Dispatch Operator

THD INC.
09.2021 - 03.2023
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Maintained updated and detailed records of calls in physical and electronic database.

Dispatcher

AIM - Kenny U-Pull
07.2020 - 09.2021
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

Senior Support Consultant

AIM - Kenny U-Pull
02.2020 - 07.2020
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Aligned closely with business owners and employees to gather information and gain operational insight.

Call Center Operator

AIM - Kenny U-Pull
10.2019 - 02.2020
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Administrative Assistant Intern

JEMAC Management Services
05.2019 - 09.2019
  • Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Sales Associate

Cadeaux Nic-Nac
01.2015 - 08.2019
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Solved customer challenges by offering relevant products and services.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Programme ÉLITE

Club D'investisseurs Immobiliers Du Québec
Montreal

Business Administration

Vanier College
Saint-Laurent, QC

High School Diploma -

École Secondaire Pierre-Laporte

Skills

  • Data entry
  • Administrative support
  • Operations support
  • Managing high volume of incoming calls and emails
  • Managing schedules and calendars
  • Preparing documentation
  • Attention to detail
  • Strong problem solver
  • Fast learner
  • Workflow optimization
  • Multitasking and organization
  • Client care

Languages

English
Full Professional
French
Full Professional

Timeline

Dispatch Operator

RECYCAN INC.
03.2023 - Current

Dispatch Operator

THD INC.
09.2021 - 03.2023

Dispatcher

AIM - Kenny U-Pull
07.2020 - 09.2021

Senior Support Consultant

AIM - Kenny U-Pull
02.2020 - 07.2020

Call Center Operator

AIM - Kenny U-Pull
10.2019 - 02.2020

Administrative Assistant Intern

JEMAC Management Services
05.2019 - 09.2019

Sales Associate

Cadeaux Nic-Nac
01.2015 - 08.2019

Programme ÉLITE

Club D'investisseurs Immobiliers Du Québec

Business Administration

Vanier College

High School Diploma -

École Secondaire Pierre-Laporte

Similar Profiles

CREATE PROFILE
Miralda Rostamloo