Miracle Ibe
Toronto
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Parent Support Specialist Volunteer
VHA
05.2025 - 10.2025
- Established strong relationships with families, fostering open communication and trust.
- Developed comprehensive case management plans focused on addressing specific family needs and challenges.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case
- Creating educating program for kids development.
Social Worker
Umu Khalid Day Program
10.2024 - 05.2025
- Advocated for clients' rights within social systems to ensure equitable access to services.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Coordinated external healthcare professionals to uphold high-quality, person-centered care.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
Social Worker
ArtHeart Community Center
03.2023 - 09.2024
- Facilitated individual and group therapy sessions to support emotional well-being.
- Developed personalized care plans in collaboration with clients and families.
- Coordinated community resources and services to enhance client support systems.
- Conducted intake assessments to identify client needs and establish service priorities.
- Provided crisis intervention and conflict resolution support during critical situations.
- facilitated programs for children with special needs.
- Assisted with the planning of organization fundraising event.
- coordinated document creation and distribution to promote fundraising intitiative.
Passenger Permit Officer
Murtala Muhammed International Airport
08.2020 - 06.2022
- Processed and distributed passenger permits in line with security and immigration directives.
- Checked passenger documents with a critical eye to enhance security.
- Deliver high-quality support to passengers to resolve problems and answer questions.
- Worked with airport security and municipal staff to improve passenger routing and maintain peak efficiency.
Education
Diploma - Social Services Worker
Humber College
Toronto, ON, CA04.2025
Skills
- Communication skills
- Teamwork and collaboration
- Problem-solving
- Trauma-informed care
- Attention to detail
- Time management
- Organizational skills
- Decision-making
- Clinical documentation
- Client advocacy
- Team building
- Client documentation
- Conflict resolution
- Family support
- Goal setting
- Analytical thinking
- Interpersonal skills
Certification
- Completed the Ministry of Labour, Training and Skills Development's training, Remote video editing, Diploma in Caregiving, Food Handler Certification, Vulnerable Safeguarding, CPR
- CELPIP to Present International English Language Testing System, this demonstrates my proficiency in the English language, which can be valuable in these professional settings.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leaveTeam Building / Company RetreatsQuote
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Timeline
Parent Support Specialist Volunteer
VHA
05.2025 - 10.2025
Social Worker
Umu Khalid Day Program
10.2024 - 05.2025
Social Worker
ArtHeart Community Center
03.2023 - 09.2024
Passenger Permit Officer
Murtala Muhammed International Airport
08.2020 - 06.2022
Diploma - Social Services Worker
Humber College