Miracle Deming
West Covina
Summary
Results-driven restaurant server with 14 years of experience in enhancing customer satisfaction through exceptional service. Skilled in menu memorization and upselling, adept at managing large groups effectively. Dedicated to maintaining a clean and organized environment while ensuring a positive dining experience. Proven ability to build strong relationships with customers and team members.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stadium Bartender/ Concessions
FasTemps
07.2025 - Current
- Assisted with events at major venues, including Honda and Toyota Centers and Sofi Stadium.
- Served hundreds of customers per shift in a dynamic, fast-paced environment.
- Demonstrated adaptability as a temporary bartender at large-scale events.
- Executed accurate beverage service while maintaining professionalism and positive demeanor.
- Utilized strong multitasking abilities to manage high-volume orders effectively.
- Quickly learned various POS systems to enhance operational efficiency.
Bartender/Server
BJ’s Restaurant & Brewery
08.2016 - Current
- Managed cocktail service across 13+ tables, ensuring efficient and timely delivery.
- Facilitated large banquet events for over 60 guests, coordinating dining logistics.
- Set up daily restaurant operations, including bar preparations and table settings.
- Resolved team queries to promote a collaborative work environment.
- Delivered exceptional dining experiences that boosted guest retention rates.
- Maintained food safety standards by ensuring cleanliness in dining areas.
- Collaborated with management to enhance bar operations and maximize sales.
- Trained new bartenders on best practices and menu offerings for improved service.
- Mastered details of new bar rollouts to communicate to effectively suggest items to guest.
Bartender/Server
Joe’s Crab Shack
01.2011 - 08.2016
- Oversaw entire restaurant floor while serving as sole Server/Bartender weekday AM shifts.
- Managed bar area, crafted cocktails, and upheld safety and sanitation standards.
- Collaborated with team to expedite food and drink service efficiently.
- Assisted guests with orders utilizing exceptional menu memorization skills.
- Coordinated large parties for events and special occasions seamlessly.
- Handled cash management and POS systems with accuracy.
- Ensured financial integrity and customer trust.
- Delivered memorable experiences aligned with Joe's culture, enhancing guest retention.
Education
High School Diploma - undefined
South Hills High School
West Covina, CA01.2010
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Mt. San Antino College
Walnut, CA01.2010
Skills
- Food safety and menu knowledge
- POS systems operation
- Sales and inventory management
- Cash handling and multitasking
- Service excellence standards
- High-volume problem solving
- Effective communication skills
- Team leadership and collaboration
- Upselling strategies
- Reliability and dependability
- Customer service expertise
- Responsible alcohol service practices
- Conflict resolution skills
- Inventory management techniques
Certification
- California RBS Certification
- Food Handlers
- ServSafe
Timeline
Stadium Bartender/ Concessions
FasTemps
07.2025 - Current
Bartender/Server
BJ’s Restaurant & Brewery
08.2016 - Current
Bartender/Server
Joe’s Crab Shack
01.2011 - 08.2016
High School Diploma - undefined
South Hills High School
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Mt. San Antino College